Very good

Exceptional

friendly staff & clean

Liked: breakfast was very nice all fresh & so many options.
Disliked: the pool was abit chilly

lovely stay

Liked: nice location and clean
Disliked: n/a

Exceptional

ideal for anyone and everyone

Liked: It was close to everything, 10 minute taxi from Liverpool Street, easy reach for anything and everything, lovely big spacious rooms and the bed was very comfortable. Enjoyed the spa after a busy way of walking around London. And the staff were very friendly.
Disliked: couldn?t fault anything

Exceptional

3 night family break

Liked: Excellent location, close to tower bridge and tower hill tube station. Excellent leisure facilities, pool is amazing. Reception and concierge Staff very friendly and helpful. Gave us a free upgrade to help celebrate a special occasion which was much appreciated. Thank you
Disliked: Pillows were too hard and rooms were quite warm when you were in bed but they kindly provided us with a fan. Breakfast was lovely but the staff came across as unfriendly sometimes, perhaps it was just because they were busy though.

lovely hotel friendly staff fab...

Liked: good location and very modern
Disliked: the lifts were a nightmare and being on the 6th floor really needed them