Exceptional

Repeat Customer!

Liked: Love the place, facilities, location and staff. Every time I?m in London this is my go to place, highly recommend this hotel.
Disliked: N/a

Exceptional

Amazing stay

Liked: Close to Tower Bridge. Wetherspon next to and tesco express. Good Spa!

Good

Liked: I have stayed at this hotel 3 times now, it has a gd location, gd facilities, beds comfy and they now have a new reception area which is very smart.
Disliked: When we arrived the whole of the floor we were staying on absolutely stunk of weed cannabis, so strong it gave us a headache. As the rooms are meant to be none smoking I hope they found out who the culprits were, it was not nice for others guests and staff did know about it, as one of them went along spraying air fresher, which didn't help unfortunately! And I had no phone signal in the room I was in.

Very good

Liked: We had a few problems in the room with lights and door lock, which meant we have to change rooms after the first night there. Team were good in helping us move and got us in a new room that the manager had checked first.

Exceptional

Good

Pleasant

Liked: Nice room/ view
Disliked: Spa not enjoyable