Leonardo Royal London City - Tower Hill Guest Reviews
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Rachel Thu, 10 July 2025
Exceptional
Barry Thu, 10 July 2025
Leonardos was a joy to...
Liked: Room was very well equipped ans spacious.The cleaning was excellent.
Disliked: The swimming pool had 3 swim lames . This prevents it being a leisure pool for guests .
Morgan Thu, 10 July 2025
Superb
Nikki Thu, 10 July 2025
Good
Nadia Wed, 9 July 2025
Great location but poor service....
Liked: Great location and the room was clean.
Disliked: The room was too hot and the ac did not work. We were told that we would get a portable ac but nobody showed up and we had to call again. They finally came up and gave us a fan (said they ran out of portable acs). It took 24 hours for the ac to get fixed. Also two days later the water suddenly shut off mid shower. They said it was an issue for the whole hotel. Took about 25 min to resolve. The staff was not super friendly and never returned calls to provide updates on issues. We had to do that.
Ryan Wed, 9 July 2025
Superb
Mohammed Wed, 9 July 2025
Good
Juan Wed, 9 July 2025
Generally very happy with the...
Liked: Unfortunately had not the chance to use the swimmingpool / wealness / spa due to time constraints
Disliked: AC in the room was not working properly. Got fixed / very friendly-helpful handyman.
Fatemeh Wed, 9 July 2025
Exceptional
Michael Tue, 8 July 2025
Excellent stay. The elderly concierge...
Liked: The location couldn’t have been better. The beds were comfortable and the spa/pool facilities very good.
Disliked: The rooms are due for modernization/refurbishment but remain clean/comfortable.