Leonardo Royal Hotel Oxford - Formerly Jurys Inn

Superb

Never again.

Liked: Good location, pleasant staff
Disliked: In the midst of a heatwave, the air conditioning in my room was not functioning. No alternative room was offered—only apologies and a fan, which was not up to the task. I had a hot, uncomfortable night, and to top it off, I found bugs crawling on the floor. When I asked about the possibility of compensation, I was offered breakfast.

Superb

Excellent hotel at a very...

Liked: Good AC in rooms during heatwave. Comfortable beds. Complimentary water in reception which we used daily to fill up our water bottles. Excellent location for reaching the town via a bus stop right outside the hotel.
Disliked: The restaurant was very warm and no air circulation.

A great hotel we have...

Liked: The staff were so friendly helpful and welcoming. Couldn’t fault them. Location is good. A bus stop to the city centre right outside the hotel.
Disliked: The bathrooms are very small but we managed.

Poor

Liked: Clean & in a good location.
Disliked: Air con was broken. We spoke to 3 people on 3 separate times who told us they would put a air con unit in our room, we did not receive one. The hottest day of the year and our room was a sauna. Completely unacceptable.

A fabulous stay

Liked: Spotlessly clean Really helpful staffWell equipped roomsFabulous tea and coffee making facilities Fantastic breakfast with plenty of choice
Disliked: Everything was superb

Good

A good value basic hotel

Liked: Good value hotel. I used it as a base to travel into London over a bank holiday weekend where engineering works on the railway made direct travel from Manchester difficult. This made for a cost effective alternative.