Leonardo Royal Hotel Edinburgh - Formerly Jurys Inn Guest Reviews
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Write a review
Elizabeth Thu, 3 July 2025
Poor
Pete Thu, 3 July 2025
Passable
John Thu, 3 July 2025
Superb
Alex_parsons Wed, 2 July 2025
Awful experience, look for alternatives!
Liked: Location and staff were friendly
Disliked: One of the worst hotel experiences I've had, thankfully only stayed there one night. Bed was broken on one side (I realised as I was going to sleep, construction noise, gym was closed as it was being used as a storage room for construction and the price was high.Worst four star hotel I've seen. Google ratings are closer reflection to the reality. Look elsewhere!
Erik Wed, 2 July 2025
Very good
Jiao Wed, 2 July 2025
非常糟糕的体验
Liked: Actually really close to the train station. Breakfast is great.
Disliked: First i could understand the hotel is under construction. But that's so unacceptable to arrange the room for us that next to the operatin area. I don't understand why the such professional hotel do this. When we went back to the room for taking rest i even couldn't find the door in the dust……can u imagine this. After my complaint they changed a room for me and as i asking for checking out later in 3 hours.Second the per night for the room is under£200,when i checked in the staff ask me yo pai more and £600 for two nights…… logically can make this kind of mistake? I am confused if the price of the room is should be clearly known by the receptionist……and the staff said they haven't found my booking……until i show my APP to her… The last day i was asked to pai the extra money for my second night again when i asked for help…still the same situation as i checking in……… Even they offering extra time as compensation for my to stay in the hotel. That's still unpleasant experience for me……i changed my schedule in Edinburgh for this what I've been went through.
Salah Tue, 1 July 2025
Exceptional
Laura Tue, 1 July 2025
Excellent location, comfortable room, good...
Liked: A comfortable room, good bathroom. Breakfast was good, even though the hotel was catering for a large number of people. Staff welcoming and helpful.
Disliked: Lots of scaffolding around and noise at the back where our room was. Otherwise good.
Dave Tue, 1 July 2025
Nice overnight stay
Liked: Location excellent and meals good
Disliked: Breakfast pot clearing more of a nuisance than a help
Susanne Tue, 1 July 2025
Good