Name: Leonardo Royal Edinburgh Haymarket
Address: 1 Morrison Link, Edinburgh
Telephone: 0745 127 3975
Rating: 4

Very good

Liked: I liked the room, the accommodation staff and the staff generally.
Disliked: I didn't like the breakfast. The fried eggs were hard fried or too long in the bain marie, and the mushrooms were not cooked properly. Out of the 3 coffee machines, there was only 1 working properly. This happened 3 mornings running. I am a manager in a hotel in the west of Ireland and this would be unacceptable there. But the staff were very good.

Disappointing

Liked: Location - convenient for central Edinburgh; quiet
Disliked: Very high cost for modest room. I asked for sofa to be made up for our arrival and it was not; staff on Reception were unfriendly. I paid for late check-out the night before we were due to leave; on checking out the following day, I was asked to pay again, and to produce my receipt for proof of pre-payment. Overall, a low-grade experience that did not reflect the inflated cost. I will not stay there again.

Excellent option to stay while...

Liked: Very well located. Clean confortable rooms. Having parking space in the property is great.

Very good

Liked: Excellent location, friendly staff, clean room.
Disliked: The bathroom door was squeaking forcing us to keep it open through the night. And I thought it was a bit overpriced but overall it offered a rather comfortable stay. Would recommend it.