Leonardo Hotel Middlesbrough

Liked: Location.
Disliked: Room dated; bathroom toilet flush insufficient and rust on bath and sink.

Very good

Was great me and my...

Liked: It was nice and friendly staff very well spoking, very welcoming

Devastated paid for nothing

Liked: Was so looking forward to the night as it was my 25th anniversary so I booked a hotel for the night to surprise my wife.
Disliked: Continued from above.And then what a surprise we got when we got there to book in after it had already cost me 20.00 pounds in a taxi and then I was shocked to hear the hotel was fully booked even though I had confirmation receipt from you and I have already paid for the room for my anniversary which I have had to save up hard for as I am disabled and rely on my benefits to survive and I didn't have any more money to pay for another hotel so thanks to your company not only have you taken my money for nothing but you have also ruined my 25th anniversary so I would ask you to ring me ASAP on 07784 564580 to confirm what's going to happen to sort out this mess what's been made as I was definitely looking forward to the nostalgia of the place as that's where we stayed at the executive suite on our wedding night so thanks once again for ruining a very special night together for us which we never got I await your response Mr Craig Woodier

Very good

Liked: It was very nice.
Disliked: Nothing, everything was good.

Exceptional

Liked: Everything was perfect.

Good

Fabulous

Liked: It was presented and clean
Disliked: Nothing

Exceptional

Good