Leonardo Hotel Hannover

Superb

Great hotel 5 star *****

Liked: Excellent hotel with excellent staff :) Highly recommended for everyone. Special thank for Bar staff :)
Disliked: None

Great hotel for a short...

Liked: Quiet and green location, right next to a park which is great for taking a stroll. The room was modern even though they had to cut some corners when it comes to the furniture. However, the tech equipment was on par with nowadays technology, large flat TV, wireless charging etc. The breakfast was amazing, great choice of food, and very very tasty.
Disliked: The entrance is a bit outdated. The parking lot does not belong to the hotel, it is more of a public parking where you do have to pay; luckily not for the full 24h. Our bathroom was very small, the door was actually hitting the toilet. The shower was narrow, a larger person barely has enough room to take a shower. The toilet was not flushed, it had hair and dirt in it.

Exceptional

Disappointing

Family holiday

Liked: The customer service and upgrade they gave us after we had a bad first night. They listened and we got a suite and free dinner as a compensation. We have family members that have pets allergies and asthma so we required an allergy friendly room as well and they listened and gave us a big room for all of us.
Disliked: The bad cleaning in the first room and the bedroom next to the personal elevator. We couldn't sleep that night. We found someone's clothes and the trashcan was not empty, the grapes they have as a welcome thing was old.

Very good

Exceptional

Liked: Very clean, extremely friendly staff. Excellent choice for breakfast!

Very pleasant stay

Liked: Nice view and surrounding, very good breakfast, comfortable room and beds, clean
Disliked: Nothing