Leonardo Hotel Cardiff Guest Reviews
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Stephen, Bristol, visiting New Theatre Cardiff
Clean.
Liked: Courteous staff.
Disliked: Evening meal was terrible - wife's was sent back cold. It came back to the table worse the second time. Hard to believe in a 4 star hotel - did not pay.
Mia Thu, 3 July 2025
It was fine but not...
Disliked: There was a patch of damp in the ceiling and the air conditioning kept switching off
Robert Thu, 3 July 2025
Very good
Disliked: Check in time was 15:00 but room not available until 15:20. Cost of room - but understand a lot of events on in Cardiff and Saturday night so very busy.
Anonymous Thu, 3 July 2025
It was amazing
Liked: The staff
Disliked: Nothing
Shunguo Thu, 3 July 2025
Superb
Liked: Location is great
Disliked: Staff is very kind
Anthony Thu, 3 July 2025
A good value place to...
Liked: The location was close to accessible and secure parking and also near the venue we were visiting.
Disliked: Check in was delayed as our room was not immediately available and there was a significant number of others also checking in.
Mahanum Thu, 3 July 2025
If ever we are in...
Liked: The location of the hotel was ideal for our purpose, close to M & S, Sainsbury and Tesco.Convenient access to other shops.
Disliked: We did not request for housekeeping but still they came.Rather uncomfortable for us since we left most of our luggages opened.
Felix Wed, 2 July 2025
A very pleasant stay in...
Liked: I was given an upgrade from a single to a good sized double room with a comfortable bed and all expected facilities. The staff were very pleasant throughout my stay.
Disliked: The fruit and yogurt selection at breakfast could have been better.
Ian Wed, 2 July 2025
Superb
Viv Wed, 2 July 2025
Booked on behalf of a...
Mat Wed, 2 July 2025
Really enjoy staff and will...
Liked: The location is brilliant and the staff absolutely lovely and helpful. Breakfast was top notch too!
Disliked: If I had to gripe… the pillows are a bit hard but that’s scraping for a negative.