Leonardo Hotel Cardiff Guest Reviews
Write a review
Write a review
Stephen, Bristol, visiting New Theatre Cardiff
Clean.
Liked: Courteous staff.
Disliked: Evening meal was terrible - wife's was sent back cold. It came back to the table worse the second time. Hard to believe in a 4 star hotel - did not pay.
Dino Sat, 16 August 2025
Amazing, beyond my expectations.
Liked: The room was quite spacious and meticulously clean. The bed was huge and very comfortable. The location is perfect, straight in the city centre. The breakfast was excellent with a lot of different dishes. The staff was super polite and helpful.
Disliked: It is actually difficult to say what I didn't like about this property. Everything was beyond my expectations. They even have a card (on a room desk) saying if something is not 10/10 please let us know and we shall fix it.
David Sat, 16 August 2025
Very good
Sharon Sat, 16 August 2025
Exceptional
Nash Fri, 15 August 2025
Staff willing to help when...
Liked: Friendly staff
Disliked: Couldn’t complain
Irene Fri, 15 August 2025
Good location, and breakfast but...
Liked: Size of bed and room long with location
Disliked: Main shower head ran cold water only had to use handheld for warmer water. Also had to get in shower before switching it on as it was too hard to reach from outside
Fiona Fri, 15 August 2025
A very convenient friendly hotel...
Liked: Very helpful staff who were always smiling. Clean rooms and comfortable beds.
Disliked: Hairdryer plug couldn't fit into socket by mirror.
Diana Fri, 15 August 2025
Another relaxing welcoming stay first...
Liked: Beautiful room upgrade, amazing, service was as usual first class, great welcoming staff , we come back because we feel so comfortable .
Anna Fri, 15 August 2025
The hotel was clean and...
Liked: It was clean and staff were helpful
Disliked: When we didn’t have any water there was maintenance work going on on a Saturday 10-3
Anonymous Fri, 15 August 2025
Superb
Anonymous Fri, 15 August 2025
Superb