Leonardo Hotel Cardiff Guest Reviews
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Stephen, Bristol, visiting New Theatre Cardiff
Clean.
Liked: Courteous staff.
Disliked: Evening meal was terrible - wife's was sent back cold. It came back to the table worse the second time. Hard to believe in a 4 star hotel - did not pay.
Ioanna Sat, 2 August 2025
A weekend in Cardiff
Liked: The only positive aspect was the location.
Disliked: We have stayed in a lot of 4* hotels and this hotel wasn't up to those standards. It was more of 3* hotel. We waited in a long queue to check in which wasn't the best experience. The furniture in the room was torn and damaged in some parts. Plus, they only gave us one towel while we were 2 people. Totally overpriced. The view was so bad.
Kerie Fri, 1 August 2025
Very good
Liked: Excellent location Staff was friendly Good choice for breakfast
Disliked: Few cobwebs in our room Room bit tired But fine
David Fri, 1 August 2025
Exceptional
Liked: The help I was given by reception when I had a serious personal problem and again when I left my driving licence behind after checking out.
Mohammed Fri, 1 August 2025
Exceptional
David Fri, 1 August 2025
Exceptional
Marco Fri, 1 August 2025
perfect location, perfect room, our...
Liked: i had booked a standard romm and they upgraded us to a superior room. Fantatstic room, very large and clean and maxi bedroom size
Megan Fri, 1 August 2025
Superb
Liked: Location, friendly and comfortable
Disliked: The room could use a big central light as there isn't one. There are several lamps and a bigger light by the door but not in the main part of the room
Debbie Fri, 1 August 2025
Pleasant
Heather Fri, 1 August 2025
Exceptional
Julien Fri, 1 August 2025
Passable
Liked: Location
Disliked: Room was hot, the air-conditioning seemed broken. The hotel is starting to get old.