Leonardo Hotel Belfast Guest Reviews
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Carole, Belfast, visiting Ulster Hall Mon, 13 March 2023
Decided to eat in the hotel as the weather was bad. Only suitable food for vegan/vegetarians was a cold salad at £13 so ordered two with hot chips. When it arrived it was just a bowlful of cos lettuce and a small spoon of avocado, not even fresh! The waitress apologised profusely for a salad that any Chef should be ASHAMED to present in a well known respected hotel. When we asked for more variety in the salad and an egg it appeared with a dressing, a small amount of tomato and lots of raw onion. At the most what was given to us would cost less than £1 each. With hindsight, if the waitress hadn't been so apologetic and staff in the bar so kind and understanding I should have made an almighty fuss and demanded my £26 back. So my advice if you prefer not to eat meat or fish and want a hot meal, don't eat at Leonardo. Two extremely disappointed ladies, left feeling hungry, for an extremely good concert in the Ulster Hall.
Disliked: Expected a twin room not a bed settee.
Shannon Tue, 1 July 2025
Exceptional
Gary Tue, 1 July 2025
Pleasant
Jennifer Tue, 1 July 2025
Warm with no air con...
Liked: Good location and friendly staff
Disliked: I booked a twin room, thinking I would have twin beds instead it was 1 double bed and 1 sofa bed, I sent message through booking. com to ask if they had a room with 2 beds and they never replied
George Tue, 1 July 2025
Long Weekend Stay
Liked: The staff were friendly and helpful.
Disliked: The bed was a little too firm for me personally and the air con was not very effective.
Clara Tue, 1 July 2025
Very good
Liked: Comfortable beds and cleanliness
Disliked: We had informed the hotel that we were celebrating our wedding anniversary and received a lovely email informing us that treats would be placed in our room prior to arrival but unfortunately this didn't happen. I can only assume there was a breakdown in communication somewhere along the line.
Desmond Tue, 1 July 2025
OVERALL VERY GOOD STAY.GOOD VALUE...
Liked: ROOM WAS EXCELLENT.BATHROOM WAS AVERAGE TO ADEQUATE....COULD DO WITH UPDATINGLOCATION WAS EXCELLENT.STAFF WERE EXCELLENT
Disliked: AS ABOVE REGARDING BATHROOMTOILET AND SHOWER COULD DO WITH UPDATING
Ciara Tue, 1 July 2025
Absolutely fantastic from start to...
Liked: Everything was so clean and well decorated
Adrian Tue, 1 July 2025
Excellent
Vivienne Tue, 1 July 2025
Too short to really give...
Liked: The carpet had stains, looked recent. The bed was comfortable, appreciate the tea and coffee. The bathroom was fine Staff were excellent.
Disliked: Bought coffee in lobby and it was very bad and overpriced. Staff though were great!For the price of room I’d say a free coffee and tea and some fruit n toast in morning would have been worth it. Not everyone wants the big breakfast. Mentioned the carpet above .
Lydia Tue, 1 July 2025
Passable
Liked: Location is excellent. Staff are friendly.
Disliked: Housekeeping knocked and entered the room at 8am. Couldn’t get any ice once the bar had closed. No mini fridge or water provided. No where to hang your towel in the bathroom. A massive dirty stain on the carpet.