Leonardo Hotel and Conference Venue Aberdeen Airport

Lovely hotel, but due to lack of staff, made our stay disappointing, which is a shame because for a 4 star hotel, this should not be the case. When asked, staff said there was a large function on and most of the staff were occupied there. This however doesn't help paying customers who expect a fair service.

Liked: Young waiter Nathan, in dining room - he was friendly and very efficient. Reception staff were nice. Rooms immaculate and beds very comfortable and cosy.
Disliked: Breakfast was disorganised; evening meal was sent back - part burnt or cold. This hotel didn't have enough staff to cope.

Exceptional

Value for money

Liked: Cheap and close to AECC
Disliked: Very long corridors

Exceeded expectation.

Liked: Food was excellent.Staff very helpful and friendly.Great nights sleep. Quiet Despite issues I didn’t like I would absolutely return.
Disliked: Unfortunately Booking.com are advertising hotel with air con which it does not have. However our window opened which helped and I had phoned ahead and window was opened for us. There is a fan in room. ( room 60) it was a very hot day but wasn’t too hot at nightIt took 20 minutes for hot water to come through at night and in morning. It is an older building so takes time to get to rooms.- reception honestly aknowledged this issue at front desk.

Good comfortable hotel

Liked: Not a buffet breakfast.
Disliked: Not a buffet breakfast

Superb

Superb

Very good

Exceptional

Disliked: Pay parking

Very good