Lenox Hotel and Suites Guest Reviews
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Lyssa, Hamilton, visiting Town Ballroom
The front desk staff were very accommodating and helpful. We came from out of the country after working overnights for the night to see a concert and the staff let us get our room earlier than expected and were very friendly. The room was small but perfect and I loved the look of the hotel and the old school feel.
Liked: The customer service and look of the hotel.
Disliked: Nothing.
Amy, Erie, visiting Town Ballroom
We absolutely loved it overall. Staff was super friendly and extremely helpful. We will definitely stay again!
Liked: Reminded me of American Horror Story Hotel Cortez - I loved how original it was. Impresssed with the ceiling height. How thick and heavy the bathroom door was and actually used a real key!
Disliked: Scalding hot shower - no cold water what so ever.
Joan, Deland, visiting Kleinhans Music Hall
Liked: We had a very enjoyable stay. Everyone is so friendly and helpful at this hotel.
Disliked: None really.
Shari Mon, 23 June 2025
Exceptional
Liked: Cleanliness, old hotel vibe, location
Caroline Sun, 22 June 2025
Pleasant hotel stay.
Liked: Our room was very bright and comfortable. Beds comfortable and the room was immaculately clean. Great location in the city. Staff very helpful.
Disliked: Better internet
Alex Fri, 20 June 2025
Very good
Disliked: The owner is very controlling. They have a note limiting small breakfast sandwiches to one per customer, which I have never seen in a hotel. And the owner is pretending that he is watching TV, circulating around the breakfast area to see what you are eating.
Alex Fri, 20 June 2025
Good
Disliked: It is a historic, 120-year-old building with pertaining features, but the beds look also "historic".
Anonymous Thu, 19 June 2025
We relived great memories
Liked: Nice memories
Disliked: City noise
Hurd Wed, 18 June 2025
Bad
Liked: Do not book this. They are out of business as of January 2025. Do not book. They took my money.
Disliked: I dont like that Booking.com has kept them on the books when they have not been in business since January 2025.
Susan Tue, 17 June 2025
Passable
Disliked: very overpriced for 2 nights. other hotels dropped prices for exhibitors. next door was 100! you raised yours!
Anonymous Sun, 15 June 2025
Would definitely stay there again.
Liked: It was clean, room was spacious. Hotel had a laundry room and it was easy to use.
Disliked: The hotel has seen its best days, but still it was neat and location was wonderful.
Zhang Sat, 14 June 2025
Very good
Anonymous Thu, 12 June 2025
Passable