Lenox Hotel and Suites Guest Reviews
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Lyssa, Hamilton, visiting Town Ballroom
The front desk staff were very accommodating and helpful. We came from out of the country after working overnights for the night to see a concert and the staff let us get our room earlier than expected and were very friendly. The room was small but perfect and I loved the look of the hotel and the old school feel.
Liked: The customer service and look of the hotel.
Disliked: Nothing.
Amy, Erie, visiting Town Ballroom
We absolutely loved it overall. Staff was super friendly and extremely helpful. We will definitely stay again!
Liked: Reminded me of American Horror Story Hotel Cortez - I loved how original it was. Impresssed with the ceiling height. How thick and heavy the bathroom door was and actually used a real key!
Disliked: Scalding hot shower - no cold water what so ever.
Joan, Deland, visiting Kleinhans Music Hall
Liked: We had a very enjoyable stay. Everyone is so friendly and helpful at this hotel.
Disliked: None really.
Angela Thu, 14 August 2025
Surprisingly great.
Liked: I was very surprised it was the cleaners hotel I have ever been at,my allergies did not flare up at all, I made a misstake booking it ,but the best isstake I ever made,
Ian Wed, 13 August 2025
Exceptional
Liked: Beautiful interesting building
John Tue, 12 August 2025
Exceptional
Liked: Probably one of the cleanest hotels I've ever stayed in. For a very old building they've done their best to keep it up.
Disliked: Nothing bad to say except that it's an old hotel and there's only so much you can do. For an old hotel they've done their best.
Gordon Mon, 11 August 2025
Very good
Anne-sarah Sun, 10 August 2025
Pleasant
Liked: Amazing staff
Disliked: The hotel is not properly cleaned; I even saw a flying bat when I left. Most of the rentals were related to the bar exam but they did not prepare rooms on time and we had to wait 2-3h to check in instead of spending this time studying. The AC is very noisy also.
John Sun, 10 August 2025
Disappointing
Susan Fri, 8 August 2025
Neat historical place.comfortableand clean
Liked: Culture. The history.
Disliked: Amenities not like a usual hotel
Leo Thu, 7 August 2025
Exceptional
Omkar Mon, 4 August 2025
Very good
Wu Mon, 4 August 2025
Good