Lenox Hotel and Suites Guest Reviews
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|1.3 miles from Buffalo centre|
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Joan, Deland Tue, 10 June 2014
Liked: We had a very enjoyable stay. Everyone is so friendly and helpful at this hotel.
Disliked: None really.
Charlotte Fri, 17 February 2017
Liked: People and building
Kaitlin Fri, 10 February 2017
Liked: Staff were friendly and very comfy bed
Disliked: Dogs barking and smells of cigarettes. The radiator in the room kept me up all night with loud banging noises.
Haemi Tue, 31 January 2017
Liked: Every Staff was really nice
Disliked: It was little bit cold..
Bruce Mon, 30 January 2017
Disliked: No heat until third move, then no control
Cmett Fri, 27 January 2017
Liked: Best location, comfy beds, the Lenox Lounge is fun and has great bartenders, but the clients coming to the lounge also took up all the parking. I paid almost $700 for my stay and need a parking space, period.
Disliked: Either boiling hot or freezing cold showers. Not acceptable! Valet parking for some event every night and no dedicated parking for hotel guests. A nightmare. No control over the heat in the room. Room was very small for a "double." When I spoke to the front desk staff regarding any of these issues, they simply said, "I just work here" and looked away. I've stayed here many times over the years and never had an experience like this. Probably won't be back. Oh, and there was exactly one towel and one HALF of a roll of toilet paper in my room. Really??
Anonymous Mon, 16 January 2017
Liked: awesome old hotel
Disliked: smelled like urine. there were crazy people outside my room yelling at each other till 5 in the morning
Charles Sun, 8 January 2017
Liked: The building had a luxurious old feel without being dated. Beds were soft and it was one of the cleanest rooms I've stayed in. The elevators were slow, but it adds to the feel. People looking to experience an old city like buffalo properly will be quite satisfied.
Sullyannette Thu, 5 January 2017
Liked: I didn't like anything your hotel sucks! & for the price it was horrible that will be the first and last I ever stay there
Susan Mon, 2 January 2017
Liked: Extremely friendly and helpful staff and I wouldn't change anything about the room, very historic!
Disliked: Liked everything.
Lee Sun, 1 January 2017
Liked: The person who checked me in was very friendly. The hotel is in an excellent location. There's free parking. There's a good restaurant on site. The room was spacious and clean with a fridge and microwave.
Disliked: The room I was in could use an upgrade. The bed was fine but it seems like nothing has been done to the bathroom in many years. It was too hot in the room even after opening the window, and there was a loud humming sound coming from somewhere. I'm a light sleeper so this hum might not bother the average person.