The front desk staff were very accommodating and helpful. We came from out of the country after working overnights for the night to see a concert and the staff let us get our room earlier than expected and were very friendly. The room was small but perfect and I loved the look of the hotel and the old school feel.

Liked: The customer service and look of the hotel.
Disliked: Nothing.

We absolutely loved it overall. Staff was super friendly and extremely helpful. We will definitely stay again!

Liked: Reminded me of American Horror Story Hotel Cortez - I loved how original it was. Impresssed with the ceiling height. How thick and heavy the bathroom door was and actually used a real key!
Disliked: Scalding hot shower - no cold water what so ever.

Liked: We had a very enjoyable stay. Everyone is so friendly and helpful at this hotel.
Disliked: None really.

Great location and friendly staff.

Liked: Good location, on-site parking. Historic building

Totally worth it

Liked: I absolutely love staying at this hotel. The staff is friendly, the rooms are lovely and the residents at the hotel are always pleasant. The price can't be beat :)

Very good

Liked: location, history, value and Alex at the front desk.

Bad

Exceptional

Lovely.

Liked: Both staff members my family and I interacted with we friendly and made us feel welcome. The building's esthetics and history of the Lenox Hotel is really neat. We had a great time. Thanks again!
Disliked: Not a thing.

Exceptional

Exceptional

Liked: Air conditioner!!
Disliked: everything was wonderful

Good

Liked: Great location close to downtown night life. Clean room with a comfortable bed.
Disliked: The shower had poor water pressure and was nearly impossible to completely turn off so it leaked water the whole time.