The front desk staff were very accommodating and helpful. We came from out of the country after working overnights for the night to see a concert and the staff let us get our room earlier than expected and were very friendly. The room was small but perfect and I loved the look of the hotel and the old school feel.

Liked: The customer service and look of the hotel.
Disliked: Nothing.

We absolutely loved it overall. Staff was super friendly and extremely helpful. We will definitely stay again!

Liked: Reminded me of American Horror Story Hotel Cortez - I loved how original it was. Impresssed with the ceiling height. How thick and heavy the bathroom door was and actually used a real key!
Disliked: Scalding hot shower - no cold water what so ever.

Liked: We had a very enjoyable stay. Everyone is so friendly and helpful at this hotel.
Disliked: None really.

Exceptional

We would not stay here...

Liked: Location, and cleanliness.
Disliked: Bed was very uncomfortable and the room was not attractive.

Passable

Very good

Very good

never again

Liked: L
Disliked: The entire floor, elevator and lobby smelled like weed/marijuana. To the point where we considered leaving the hotel but my son and I decided we were only there for one night. Woke up with raging headaches.

Passable

Passable

Disliked: No restaurant no home service

We'll be back!

Liked: nice helpful staff
Disliked: the bed was a bit too soft