Leland Hotel Guest Reviews
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Renan Sat, 19 July 2025
Filthy Room, No Refund, Staff...
Liked: Nothing
Disliked: I genuinely don’t understand the positive reviews. The room was filthy. Pillows were yellow from dried saliva, the sheets had multiple awful stains and someone's hair, and everything was covered in dust or dirt. Walls and coat hangers were old, grimy, and clearly never cleaned or maintained. This is not an isolated case, the front desk admitted this type of complaint had happened before. They said there was nothing they could do and told me to contact Booking.com, adding it would be a waste of time and I shouldn’t even try. Booking.com later confirmed the refund could only come from the hotel. So staff lied, refused a refund, and knowingly misled me. They offered to move me to another room, but I refused. If a hotel allows a room in this condition, their standards are fundamentally broken. I will be filing a chargeback. Avoid this place completely.
Randa Sun, 13 July 2025
Good
Victoria Sun, 13 July 2025
Good enough for one night...
Liked: Location was good and enjoyed the remodel features.
Disliked: Small room and small beds. It hard to accommodate with 2 adults and 3 small kids.
Ben Wed, 9 July 2025
Superb
Bing Mon, 7 July 2025
Superb
James Thu, 3 July 2025
Exceptional
Carolyn Thu, 3 July 2025
Very good
Jennifer Wed, 2 July 2025
Superb
Ying Sat, 28 June 2025
Superb
Felicia Wed, 11 June 2025
Affordable and very friendly
Liked: Affordable
Disliked: The ac didn’t give out much air