Lehigh Valley Hotel SureStay Collection by Best Western Guest Reviews
Write a review
|3.8 miles from Bethlehem centre|
Write a review
Angela, Bethlehem PA, visiting The Wind Creek Event Center Sat, 30 November 2013
Liked: The staff was friendly. Room was clean and nice. Beds were comfy! The complimentary breakfast was fried potatoes, scrambled eggs, fruit and so on - tasted amazing. We will stay there anytime we go to that area.
Andrea Thu, 18 February 2021
Sakyra Wed, 17 February 2021
Anonymous Mon, 15 February 2021
Honestly - try your luck...
Liked: No carpet in the room!
Disliked: Check in was smooth. Drove around to the room and it was not ready ( it was not 3pm yet but they gave us the key and didn't mention whether it was ready or not). We went to the store and came back ( after 3pm now) the door was open and it looked ready at a glance. Love that there was no carpet and at first glance it looked clean. Unfortunately it was not. There were hairs on the bathroom floor and shower wall. The toilet paper roll was half used and the bathroom vent was on the side wall in the shower - inoperable and filthy with tons of dust at eye level. The bed was ok for one night but more than that would be pushing it. No blankets - and the sheet had a dirt spot on it. Went out in the morning to grab breakfast and the pot smell in the hall was horrendous. Tried to grab coffee and employee took the last cup. Had to ask for the breakfast biscuit and the lady at the front only gave us one although she saw it was my husband and I together in plain view. I had to ask if we only got one per room. At $100 a night I expected a little cleanliness and better customer service.
Traveling Mon, 15 February 2021
Disliked: The place is old and needs updating.
Julia Sun, 14 February 2021
Liked: The woman at the desk was so friendly and we were surprisingly impressed with how well the rooms were kept and how clean the facilities were especially for the price we got. We will definitely stay here again when we visit the Lehigh Valley again.
Anonymous Sun, 14 February 2021
Anthony Sun, 7 February 2021
Nancy Sun, 31 January 2021
Liked: I got to leave.
Disliked: Booked because it was supposed to be a best Western and had breakfast. When we checked in we were a bother to staff and noticed a sign that there was grab and go bags for breakfast only. Got to our room....hallways outdated and reaked of Marijuana. Room itself was ok....not at all as I expected from the pictures etc. Fridge in room was noisy and scared the Dickens out of me every time the compressor started up. There was a leak in the bathroom Definitely not Beat Western standards. Wasted my money. Don't stay here.
Minda Sat, 30 January 2021
Liked: Loved the grab and go breakfast. It was a nice touch considering regular breakfast isn't possible due to Covid. Staff were all super friendly and helpful. Room was very clean and the door to the courtyard was convenient.
Michael Fri, 29 January 2021
Disliked: Everything was terrible never staying there again