SureStay Plus Hotel by Best Western Lehigh Valley

Liked: The staff was friendly. Room was clean and nice. Beds were comfy! The complimentary breakfast was fried potatoes, scrambled eggs, fruit and so on - tasted amazing. We will stay there anytime we go to that area.

Disappointing

Very horrible never again I...

Liked: The hotel is very outdated and pricey for the room that I received. There was here on my table my bathroom and all the appliances were chipped. I was very uncomfortable.
Disliked: The hotel is very outdated. Our room were chipped everywhere. The sink was chipped. The tub was chipped. The toilet there was here on our table. It was a bug on my floor. The couch was dirty.

Passable

It was ok but definitely...

Liked: Pricing was good. Room was quiet. Breakfast was ok but not as good as previous hotel stays here.
Disliked: Breakfast was ok but not as good as previous hotel stays (previously had eggs and bacon). The room was quiet but the toilet ran all night log. The bathtub was rusted around the drain and it constantly dripped. There was no toilet paper or tissues in the room (I had to go to front desk to obtain these items).

Pleasant

Liked: Large rooms, quiet, good parking
Disliked: Billing got messed up. They charged me for two nights instead of one. Frustrating but got fixed.

Very good

Liked: Water would not shut off on my room (shower) so running trickle of water constantly
Disliked: Water would not shut off on my room (shower) so running trickle of water constantly

I will want to be...

Liked: The staff when we first arrived. Not so much for the overnight rep.
Disliked: Our room was extremely dirty. We needed to replace the sheets. Ourselves. The restaurant is closed as your website included our breakfast.

Good

Liked: Location
Disliked: Carpet on the corridor

Bad