Poor

Liked: The staff were exceptionally friendly and helpful.
Disliked: I?m very disappointed in the room. The floors haven?t been mopped, the couch was old and dirty and the pullout mattress smelled like urine. The doors look like they haven?t been wiped down either as there are dirty fingerprints everywhere.

Good value but could be...

Liked: Location is good. Right next to Truckee river walk. Kitchen is nice to have. Also balcony and there's a common space in the courtyard.
Disliked: The a/c didn't work in room 426. We were offered to change rooms but we had already unpacked. Also the pull out mattress was so thin.

Good

No cable T.V.

Liked: The indoor pool, the sauna, the barbecue area, the activity center, & the staff was extremely amazing. I also appreciate how they stocked up the kitchen with pans, cup, plates, bowls, utensils, etc. I only with they had seasoning and especially cooking oil.
Disliked: Everything was so far away, the room was smaller then the pictures it was very deceiving. Our view was where the garbage truck comes to pick up trash. The fridge did not come with any water . The paper towels and toilet paper seemed to be used already and just taped down with a fancy sticker . The pull out couch mattress was pretty uncomfortable and you can feel the springs

Overall, it was a pleasant...

Liked: This location has a jewel at the Front Desk, by the name of Ashley. Ashley makes this otherwise boring stop over worth while. I travel more than most Americans and I've had every level of Customer Service known to a traveler. I can tell you with confidence, Customer Service is a lost art and she get's it. Upon Check In, she will make you feel like you are staying with Family. Warm and welcoming to all, she makes this place worth staying at.
Disliked: The property is dated.

Superb

Liked: Good place to stay

Bad

Liked: I wanted to be booked into Silver Legacy Hotel in Reno and you booked me into a non refundable room at legacy resorts which is a Dump which was really dirty with food smeared on the walls. Its reaked! Priceline you failed Never again
Disliked: the non refundable room charge which was yoru mistake for booking me into this dump and not the 5 star silver legacy

The Greatest

Liked: The staff was very kind, & the boss lady was exceptional
Disliked: We loved everything it offered

Superb