Superb

Superb

Liked: Good location and helpful staffs
Disliked: Everything is perfect except the air conditioner is not warm at night

Very good

Exceptional

lovely stay perfect location

Liked: clean friendly comfortable with lovely breakfast
Disliked: TV had a fault

Very good

Exceptional

Liked: Great locationAmazing breakfast - highly recommendedGreat for families
Disliked: A pool would make this 5*

Be aware of hidden costs.

Liked: Great location, facilities very good.
Disliked: My card was charged £150 upon arriving, which o did not realise until I was at an event with no signal so was left without any funds to pay for food etc.I asked at reception the next day and the lady I spoke to had no idea why I’d been charged and said she’d pass it onto a colleague which was fine. I asked another member of staff later and was told it was hotel policy to take £50 per night incase of damages (which I was not informed of). After asking other guests staying in the hotel it is apparent that this is not true at all, especially since reception staff are unaware of this and this has not happened during previous stays.I can only imagine that those appearing as if they were attending the local music festival were targeted for this, something I don’t appreciate at all.A large sum of money was taken from my bank account without my knowledge or consent leaving me high and dry in an area without signal so was unable to transfer funds to my current account. Please do better.

A brilliant hotel stay

Liked: Second stay at this hotel and the location is perfect for the city centre attractions, and conveniently located for both the train station and car park. The rooms are always spotless and the staff could not be more helpful.
Disliked: It can be a little noisy if your room is facing the courtyard outside, but it isn't excessive, and quietens down quickly.