Le Splendid Hotel Lac D'Annecy

Exceptional

Liked: Dry nice staff, good breakfast, great location for access to both town and bike trail

Superb

Great location with attentive staff.

Liked: Location of the hotel. Bathroom was laid out well.
Disliked: Room size small for 2 adults. Hard to cross room without dodging furniture

We thoroughly enjoyed Annecy but...

Liked: Location
Disliked: VERY small Room at back of hotel overlooking roofs - paid top price for GOOD room. Asked twice to change to another room- denied. Staff not friendly at all. Hardly spoke to us the entire stay. Not happy. Would not recommend!

Exceptional

Superb

Liked: Location was fantastic close to Old Town
Disliked: Nothing

Disappointing experience

Liked: This is not the deluxe place and stay you are paying for. Everything is old and broken or janky. Kettle won’t turn off you I don’t think you can sell a room as having a “courtyard view” when it’s just a filthy rooftop through a 30cm window. The rooms are so dank dark and musty. The shower is ridiculously small with no where to put your thingsThe plug just has a small slippery plastic square floating on top you can’t stand on and the tiles are all cracked and moldy. It’s got one sad luggage rack just these giant dark cupboards but no where to put luggage if there’s more than 2 of you staying everything just ends up of the floor. The decor is depressing and does not look light and bright like the photos. Maybe you should change the description to large double room instead of superior double with view because there was nothing superior or view about it, also the so called lake view room was pretty much a sliver of tree and road.Definitely don’t stay here in Summer as even on a 29degree day it was nearly unbearable to sleep in the room no air flow.
Disliked: It sold itself being upmarket and we took my partners mum for her 70th birthday weekend and she was so disappointed with it she was supposed to get the “Lakeview” I don’t know from what angle or height they’re suggesting this in from maybe the higher floors. For the price it’s one of the worst hotels I’ve stayed in.

Very good

Liked: Good location, rooms were comfortable. Parking was relatively easy despite being off site
Disliked: Small rooms

The hotel was great,the staff...

Liked: A great breakfast selection.The choice was from continental to hot bacon ,eggs ,sausage to fresh fresh fruits. A great start for the day.