Exceptional

Liked: Days. Truly exceptional. A most lovely experience. Beautiful view, super comfortable bed, great food and wine, and most of all, a level of service almost impossible to find these days.

Loved this place except for...

Liked: The staff were universally helpful. Very good. The location was super. Close to everything I wanted to see -- the St. lawrence cruise, the Archaeology museum, all the best restaurants.
Disliked: Tub was almost impossible to get into for a short person.

Exceptional

Exceptional

great location , great staff,...

Liked: location
Disliked: rooms needed updating

Great location near the port...

Liked: All the rooms are suites and ours was very large and on an upper level with a lovely view. We agreed to the green option with no housekeeping but were a bit sorry since we stayed three nights and would have liked one housekeeping visit. Once we chose the option, the desk clerk said I could not change it.
Disliked: No housekeeping but we did get one change of towels.

Exceptional

Liked: Service food location all great! Absolutely LOVED the big open windows in room!
Disliked: The beds were rock hard

Fine but not exceptional.

Liked: Location was fantastic! Rooms are large.
Disliked: Room was fine, but not exceptional. Restaurant was closed when we wanted to eat. Room was dark due to low lighting, making it a difficult room to work in. No view from second floor room at the back of the hotel.

The location and room size...

Liked: You could walk right out the front door in be in the middle of Old Town. A lovely coffee shop/cafe was up the street across from Notre Dame on the same street as the hotel. The staff was always available and helpful. About 4 blocks from metro Place des Armes which was very convenient. I saw very few hotels right in Old Town.
Disliked: We had a miscommunication about housekeeping. It took awhile but it got resolved.Our airconditioning in our first room was a problem. we tried for 3 days to get it fixed but finally had to move the last two days. It was room 422. The sun blazes in very early in the morning and heats up the room. Since we booked though bookings.com, we did not get the reduced rate the last two days for the downsized room. That was disappointing.