Le Petit Hotel Vieux-Montreal - Saint-Paul by Gray Collection

Exceptional

Amazing location for a couples...

Liked: It was a great location. Very welcoming staff - Laurence was SO wonderful. Loved the complimentary coffee!
Disliked: N/A

We would stay here again!

Liked: The location is superb, the staff is charming, helpful, and professional. The room is beautiful and clean. Comfy bed. Recommend!

Superb

Liked: very qaint, staff was very friendly.
Disliked: unfortunately there was construction out front, we had to park in the Quay and walk to the hotel

Exceptional

Liked: Location excellent - breakfast simple but good

Disappointing

Disliked: We were made aware that there were works outside the building a few days before we arrived (I.e. just outside of the free cancellation period), but they were pretty extensive. We arrived on a late flight from the UK and by the time we’d dragged our cases over the rubber matting to the steps of the hotel, a little courtesy to help us up the steps would have been appreciated. There was no water in the room and when we asked for some, were told we could drink the water out of the bathroom taps. We were on the ground floor and woke to the builders on the stroke of 7, washing out their buckets literally outside of our window. Not sure if the hotel was full but a room a bit away from where all the supplies and equipment for the builders were being kept, would have been appreciated.We fully appreciate that these works were outside of the control of the hotel, but there could have been a bit more of an effort made. I don’t think I’ve ever stayed in a hotel where there hasn’t been at least a small bottle of water provided in the room and I’ve certainly never been advised to drink the water out of the bathroom taps!

Very good

Liked: Continental breakfast very good. Dining area was small. Staff was very helpful in suggesting restaurants and places to visit. Very friendly and kind. Loved the neighborhood.
Disliked: I requested a quiet room far from construction but it was smaller and darker than expected. No fault of the hotel, circulating the area around the hotel (especially carrying suitcases) was awkward.

Exceptional

Liked: A little gem in the middle of old Montreal
Disliked: Construction nearby

A reasonable place

Liked: Location is great. Room was spacious and comfortable. Breakfast was disappointing, a poor choice and not enough tables or space for everyone. The staff were at best, indifferent. They weren't welcoming or friendly.
Disliked: Staff attitude. No coffee or tea in the room. Going downstairs to get a drink is a pain!