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Le Petit Chateau & William de Percy

eeeee - 0745 127 3975
Le Petit Chateau & William de Percy, William De Percy Jedburgh Road, Otterburn -0745 127 3975
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4.15
HOTEL RATING: 
VERY GOOD
4.15 out of 5 (961 Ratings)
24.7 miles Queen's Hall Hexham
v38 mins driving
BOOK ONLINE OR CALL - 0745 127 3975
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Hotel Description
Set in Otterburn William De Percy offers accommodations with a restaurant free private parking a bar and a garden. Among the facilities at this property are a 24-hour front desk and room service along with free WiFi throughout the property. The hotel features family rooms. The units come with a flat-screen TV with satellite channels a kettle a shower a hairdryer and a desk. At the hotel every room includes a wardrobe and a private bathroom. Guests at William De Percy can enjoy a Full English/Irish breakfast. The accommodations offers a terrace. The nearest airport is Newcastle International Airport 27 mi from William De Percy.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
w
Non Smoking
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
r
Pets Allowed
q
Accessible
Other Amenities
` Free Parking
` Garden
` Room Service
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Coffee shop
` Heating
` Snack bar
` On-site parking
` Concierge services
` Family Rooms
` Free Wi-Fi
` Restaurant(s)
` Daily Housekeeping
` Non-Smoking Rooms Available
` Wine/champagne
` Pet basket
` Pet bowls
` Outdoor furniture
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Process in place to check health of guests
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` All plates, cutlery, glasses and other tableware have been sanitized
` Contactless check-in/out
` Food delivery
` balcony/terrace
` CCTV security in common areas
` Daily disinfection
` Kid-friendly dinning
` Luggage storage & lockers
` Non-smoking property
` Restaurant (special diets available)
` Protective screen or physical barriers in appropriate areas
` Allergy-free rooms available

Le Petit Chateau & William de Percy Guest Reviews

Overall Average Score: 
Very Good (4.15 out of 5)

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5

Exceptional - 5.0 out of 5

Jonathan Tue, 22 July 2025

Exceptional

Liked: Great staff and location

4

Very Good - 4.0 out of 5

Kayleigh Mon, 21 July 2025

Very good

Liked: Beautifully decorated
Disliked: It was very cold and no way of warming the room up, nor any additional blankets. I slept under extra clothes. The bed was very low, which wasn't an issue for me but could be for visitors with mobility problems.

5

Exceptional - 5.0 out of 5

Laura Wed, 16 July 2025

Fantastic stay and will definitely...

Liked: Staff were very friendly and attentive. Restaurant food was excellent. Venue had stunning outdoor area.
Disliked: Room lighting was very dark which created a lovely ambience but it made it very difficult to see when applying makeup.

4.5

Wonderful - 4.5 out of 5

Laura Tue, 15 July 2025

Really nice but Latte shouldn’t...

Liked: The property was lovely attended a wedding and everything went well.
Disliked: Limited choice of breakfast coffee and radiator in bathroom had lots of stains all over it.

1.5

Poor - 1.5 out of 5

Alan Sat, 12 July 2025

Stay elsewhere.

Liked: Nice garden
Disliked: Old & very tired decor that needed a deep clean. Small dirty rooms with no modern facilities. Very poorly presented breakfast with cold and virtually raw food and no follow up from staff as to why the meals were returned uneaten.

4.5

Wonderful - 4.5 out of 5

Grundy Wed, 9 July 2025

Superb

Liked: Accomodation was elegant and clean
Disliked: Nothing

5

Exceptional - 5.0 out of 5

Emily Sun, 6 July 2025

Short and sweet

Liked: It’s character
Disliked: Nothing

5

Exceptional - 5.0 out of 5

Ashleigh Sat, 5 July 2025

Exceptional

4

Very Good - 4.0 out of 5

Colin Sat, 5 July 2025

Very good

3

Pleasant - 3.0 out of 5

Julia Sat, 5 July 2025

Stylish but not very practical.

Liked: Cute decor, beautiful gardens when accessible. Toiletries provided are lovely and bed linen nice quality. Breakfast food was very good.
Disliked: I’d sum our room up as ‘very impractical’. Radiators started clunking loudly to turn on at 5am so that was our sleep ruined. ( radiator knob was broken so no way of tuning it off - had to open all windows as it got very stuffy but the traffic is very loud) Bathroom can only be described as farcical - no hooks to hang towels or dressing gowns inside bathroom (which has been mentioned in previous reviews and the hotel said they would act on it - obviously have not) so had to put clothes/ towels on the floor. The open shower flooded the whole bathroom floor (despite us trying to be very careful) as there’s no lip on the shower tray so all towels and clothes completely sodden and it also seeps out onto the bedroom carpet. Probably explains why all windows open and fan were on when we arrived even though it wasn’t hot. They’re trying to dry it out between guests. Toilet is wedged in between the shower and wall in a very tight gap so large guests would have problems using it. The bedroom room had no surfaces to use to get ready (disappointing as it’s primarily a wedding hotel) only one small desk which was full of the kettle etc. and no adequate lighting to get ready. I get that dim lighting is part of the boutique aesthetic but again, impractical. Breakfast was good but service was very slow.Finally - the petit double room was just not suitable for two people. Would have been ok for a single person but there’s barely any room to walk around the bed and if you’re used to king size bed it’s only a double. I don’t think they should sell these rooms for 2 persons. There’s petite and there’s impractical. This is impractical.

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Le Petit Chateau & William de Percy William De Percy Jedburgh Road, Otterburn