Liked: Beautifully maintained.

Liked: We thoroughly enjoyed our stay here. Unique and interesting history; the staff was courteous, friendly and attentive. We would highly recommended this hotel to anyone traveling to New Orleans.

Good

Liked: Location and quality
Disliked: Their system was down. Vents and shower head needs cleaning

Exceptional

Disappointing

Stay was great!

Liked: Location and staff were amazing
Disliked: No complaints

Exceptional

Good

Liked: Looked great, very comfy beds. Rooms were great. Lobby looked fab. Great location easy walk but quiet neighbourhood
Disliked: Although looked great bar was never open. When we arrived despite there supposedly being someone on the door, we had to carry our cases up the stairs as main entrance was being repaired. Person ran up after we had already done this!

Exceptional

Exceptional

Liked: Everything was great from the start of ck in to ck out excellent service.

Bad

Disliked: I wasn't able to get my reservation fixed to the correct date. The hotel staff lied continuously about having computer outages until it was too late for my reservation to be fixed. Per policy I was supposed to be charged for one night and ended up being charged for the full total of a stay that I wasn't able to attend. I had to spend am extra $300 to book somewhere else. I will be requesting my refund through my bank.