Liked: Beautifully maintained.

Liked: We thoroughly enjoyed our stay here. Unique and interesting history; the staff was courteous, friendly and attentive. We would highly recommended this hotel to anyone traveling to New Orleans.

Great stay and I would...

Liked: Bed was great.... food was good... bartender was accommodating
Disliked: Noice in hallway....

Very poor

Disliked: The hotel overcharged me. Said they were refunding and have not. I paid a portion when I booked the room then was charged a second time and for more than total amount for the stay. I will be calling and disputing the charges.

Passable

Liked: Good location.
Disliked: It?s a bit run down. Each room (3)had done things that were broken.

Fabulous

Exceptional

Liked: Love the renovations! Absolutely beautiful! Can?t wait to be back!!

Superb

Exceptional

Liked: We always stay here. We?ve loved this hotel since 1990 when we stayed here for our honeymoon.
Disliked: Convenient to every where. Beautiful historic building.

Okay

Liked: Great location and beautiful reception area. Rooms are ok.
Disliked: Our room didn?t get cleaned. I flagged with reception my concern about whether it was going to be cleaned as we popped back at 2pm and it hadn?t been. They assured me it would be. When I got back at 9pm the room hadn?t been touched. I went to reception and they said they would send a cleaner. 1 hour later a cleaner came with towels but she didn?t know the situation. She could only speak Spanish- luckily I do too. I explained to her and she very kindly cleaned the room for us whilst we waited in reception. The people (on that particular shift) on reception didn?t help or care. No one followed up with us. Overall a poor experience considering how much it cost us. I wouldn?t recommend staying here- there are plenty of other options.

Exceptional