Le Pavillon New Orleans Guest Reviews
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0.4 miles from New Orleans centre |
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Tim, Prairieville, visiting Smoothie King Center Sun, 24 May 2015
Liked: Beautifully maintained.
Michelle, Palm Bay Mon, 11 May 2015
Liked: We thoroughly enjoyed our stay here. Unique and interesting history; the staff was courteous, friendly and attentive. We would highly recommended this hotel to anyone traveling to New Orleans.
Kalene Mon, 11 March 2024
Passable
Liked: Beautiful hotel nice interior and room design. Exceptional customer service
Disliked: There were no towels available! After continuously asking for wash cloths all weekend we finally found out there was an shortage while checking out. It was disappointing to say the least since we paid so much to stay.
Stephanie Mon, 11 March 2024
Exceptional
Kristen Thu, 7 March 2024
All in all, Le Pavillion...
Liked: Beautiful hotel with an interesting history and close to the Superdome. Valet parking lot is right next to the hotel so we were able to see our vehicle from our room window, which is great in New Orleans.
Disliked: Construction was underway for the bar area, so staff had to set up a makeshift bar in the lobby area. Glad they were able to accommodate some patrons this way at least. Breakfast area was nice, but the selections should be refilled quicker.
Stephens Thu, 7 March 2024
Superb
Marc Thu, 7 March 2024
Superb
Jalicia Tue, 5 March 2024
Never again
Liked: At checkin We was given our room. My friend went to use the restroom soon as we arrived and tried to open the bathroom door, the handle flew off. After having a $356 incidental hold placed on my card for the stay, i called the front desk to let them know. We wasn’t even in the room for two minutes! They said someone would be in to fix it. After my friend was able to use the bathroom she said how unsanitary it was so we went to the front desk and switched rooms. I don’t understand what make them say they are a 4 star hotel. They have no knowledge of the hospitality industry. Any time i needed anything I’d have to call the front desk 3 to 4 times before actually getting it or end up going down to the front desk.The iron didn’t workThe bed had stainThere was a stain on the wall that only god knows what it wasThe windows were dirtyThe phone and tv was dustyThe room a c was not blowing any air.$51 dollars a night to park is insane.It’s def not worth $200+ a night. The bar is merely a table in the middle of the lobby. No sink for the bartender to be sanitary. Drink were nasty and overpriced.Anything you need to call for never arrives. Customer service here is a joke and does not exist. It angers me to think all the money i spent to stay here and get treated like a peasant.I wouldn’t recommend nor will i be back.
Disliked: Everything.
Christina Sun, 3 March 2024
Very good
Leslie Sat, 2 March 2024
Very good
Chris Fri, 1 March 2024
Exceptional
Robin Fri, 1 March 2024
Exceptional