Le Meridien Washington D.C. The Madison

Exceptional

Excellent stay but check the...

Liked: Great location, felt central and safe. Easy to access all the DC tourist sites which were at walking distance, as was the nearest metro.Staff were extremely friendly, kind and professional and I have only words of praise for everyone whom I encountered.Hotel facilities were commensurate with the brand. The marketplace downstairs was very convenient and the food available was excellent - fresh and tasty.The room was unexceptional in terms of interior design and view but it was large, clean, well appointed and the bed was very comfortable. Having to step up to enter the bathroom was a bit strange but manageable. No hot water kettle in the room but there was a facility for coffee downstairs. Would've been nice to have some tea options as well.
Disliked: While I generally enjoyed my stay at the property and have no hesitation in recommending it to others, I was perturbed by one point;Both booking.com and the hotel confirmed a lower total rate for the room to me prior to check in but then added USD 60 (+ taxes) on check out stating that they had erroneously endorsed a one time destination charge of USD 30 (+ tax) for the entire trip, when it should have been USD 30 (+ tax) per day. Since this was a daily charge, had I stayed longer the discrepancy would've been even more. The least I would've expected was an apology and commitment to correct the error so others are not similarly inconvenienced but after several follow ups on the platform all I was told is that the charge was correct.

Superb

Exceptional

Exceptional

Liked: Great experience

Superb

Exceptional

Great stay

Liked: Location
Disliked: City noises

Great location. Clean. Friendly staff....

Liked: A fridge in the room would be nice.
Disliked: That there was no fridge in the room