Exceptional

Liked: Really nice place to stay
Disliked: Everything was great

Comfortable, clean and great staff...

Liked: Good location, good breakfast. Helpful staff, very clean room with nice view.
Disliked: Bed was only a standard double and was far too small, if a room is advertised as an ?executive? double room it is expected that it has a king size bed. The room lighting was quite dim and no lights over any of the mirrors made getting ready quite difficult. There was no hairdryer or proper place to hang clothes.

Generally happy but would have...

Liked: Quality of decoration, room's appointments, food, staff, cleanliness - all great. Access and parking excellent.
Disliked: We were informed by phone before setting off that, because of pressure on accommodation for a forthcoming event we would have to have the last room, a room catering for wheelchair users and that some of the facilities might be at a lower height in the bathroom. The downside was that the hand-basin, apart from being very low down, was tiny and without a plug and its tap design meant that it was impossible to fill the kettle. (We had to decant water into it from several cups-full). There were no work surfaces in the bathroom for toiletries and water from the shower caused the surrounding floor tiles to become slippery. Hopefully the standard accommodation would include a more serviceable bathroom. The mattress was very hard too.

Exceptional

Lovely rest stop on the...

Liked: Location suited our travel plans. Even though we were right by the main road, we woke up to lovely views of open countryside. Really set the tone for our weekend break in the northeast.

food in restaurant was good

Disliked: toilet seat was broken in bathroom plus we had no lights in room or bathroom on the morning had to shower and clean teeth in dark not very good !

Great hotel and lovely spacious...

Liked: Very impressed with Lazaat Hotel stayed for two nights with plenty of parking. Room was lovely, tastefully decorated and immaculately clean. Staff were friendly and helpful. Great value for money and would certainly stay again and highly recommend.
Disliked: Breakfast was a bit expensive at £8 you pay extra on top of the room rate. You have to have the cooked breakfast to get value for money, if you just want a light breakfast ie fruit, cereal and toast etc the standard price is quite expensive. The menu stated eggs done your way on toast - what the menu does not say is that you get eggs on a plate and you have to make your own toast! By the time you have made your toast the eggs are cold - it should be complete on the plate - eggs on toast as the menu states - note only fault with the hotel.

exceptional value as always

Liked: location, airiness, pleasant staff, lovely food, exceptional value for money. and only £8 for a great breakfast, unlike lots of others who charge anything up to £18.
Disliked: no plugs near bed in main older building

Passable