Larkspur Landing Pleasanton - An All-Suite Hotel

Very good

I have stayed at several...

Disliked: Hotel lobby and halls were dark and made you feel very unsafe. Hotel clerk was masked not speaking english very well making the atmosphere even more uncomfortable

Overall I would definitely recommend...

Liked: Very spacious and also a kitchen in the room, made it feel like a home!
Disliked: Key cards would not work at time.

Exceptional

Glad it’s over.

Liked: Location
Disliked: The fact that our door was difficult to open, blood on the wall, no hot water until the fixed it and then it was only warm. Broken faucet handles, not cleaned properly. Cigarette butts and trash ALL over the entries and yet staff had plenty of time to swipe away on their phones. WOULD NEVER RECOMMEND!!!!!

Exceptional

Very good

Great that it has a...

Liked: I felt safe in the area and the hotel room (as a woman travelling alone), the bed was comfortable enough, it's nice to have a kitchen since I prefer to cook in than get takeout, and the gym had some weight equipment so I was able to workout (instead of only having treadmills).
Disliked: When I arrived I was able to choose which floor I wanted to stay on, but when I went up to the room I discovered that it had not been cleaned yet and it was already 4pm. I went back down to reception where they apologized and assigned me to a different room on another floor that thankfully had been cleaned. I don't know why they thought that room was ready when the cleaning staff was still multiple doors down from cleaning it, but it's certainly a communication issue that needs to be resolved as it left a very bad first impression and makes me less inclined to want to stay again in the future.

Pleasant

Liked: It has a good location, facilities were okay, pretty standard motel style.
Disliked: It was not like the pictures, more motel 6 than Ritz Carlton. The price is comparable to better hotels than you can find better deals on nearby.