Name: Hamlet Hotels Maidstone
Address: 802 London Road, Tonbridge
Telephone: 0745 127 3975

Exceptional

Liked: The location was ideal and a breakfast every morning really set us up for the day. The staff were all very helpful and friendly.

Relaxing and comfortable stay, no...

Liked: Very helpful staff, rooms where nice and clean with a fan in room which was a godsend.
Disliked: Nothing, only wish had a lift but old building so understanding that they don’t

Disappointing. Great exterior. Good car...

Liked: Fairly Large car parkStaff were absolutely great and helpful
Disliked: The suites were noisy above the bar, dirty, taps hardly worked. Holes were in the curtains, the radiator in the bathroom was working full blast with the window above it fully open. It was boiling hot for the baby. The room with the dog was damp and very uncomfortable on the floor. Paying 3 suites prices. £170 each. Way too expensive.

Exceptional

Liked: The staff were amazingBeds were comfortable Location is spot on
Disliked: How early breakfast was during the week

Very good

Liked: Very good, clean. Good parking for my van, Staff very helpful
Disliked: Nothing all good

Very good

Good stay for the price

Liked: The breakfast included in our room booking was good value for money. The bed was big and comfortable. Staff were friendly and helpful.
Disliked: There was very little shower pressure and it took a long time to get hot. One of the rooms had a little table fan but the other rooms didn’t and it was quite hot.

Very expensive for what it...

Liked: The breakfast was good
Disliked: Soaps not working in the rooms, not enough towels, not enough toilet paper, no aircon, very few electric plugs not close to the bed, extremely hot in the hotel (at breakfast and in the rooms), very tired looking rooms, not the cleanest.

Not good

Liked: The outside and downstairs were pleasant
Disliked: No air con. Heating was left on - it was 30degrees outside. Bathroom shower was roapy. Taps on bath badly fitted. Really tired room. Just a very uncomfortable expensive weekend spent there. Unfortunately we won’t be going back.