Beautiful hotel with extremely friendly...

Liked: Very clean and modern with excellent air conditioning. Staff were all so welcoming, friendly and helpful?a credit to the hotel!
Disliked: Stairs in the club room may not be suitable for everyone.

Superb

Superb

Exceptional

Liked: Love the hotel and staff. Everything was clean, beautiful and serene.
Disliked: Breakfast, can add pancakes or French toast.

it should be 3 stars...

Liked: nothing
Disliked: house keeping was really bad and the go inside the room even I put don?t disturb, repeated many times

Superb

Very good

Liked: Excellent location close to DLR, Elizabeth Line and Canary Wharf - all short walks from hotel.

Exceptional

Lovely place, nice staff. A...

Liked: Daniel at reception plus the other ladies were extremely kind and helpful.The lady at breakfast was also very sweet and helpful. I loved that there is a sauna?wonderful after walking a lot.
Disliked: I did not realize that my room would be split into 2 levels. The room was beautiful but the stairs were sometimes hard on my knees and annoying to have to go downstairs to get to the toilet. Also I wasn?t able to book a massage because there are only 3 therapists and they were all booked. Perhaps you could let people know there?s a massage place at Canary Wharf too.