Name: Lanehead Hotel
Address: Lanehead Hotel 2 Brighouse Wood Lane, Brighouse
Telephone: 0800 031 8416

Fine that

Liked: Didn’t see a single person, they left a key a had to call a number on the door to get access to the code. The room was on the top floor the whole place looked like it hadn’t been decorated for decades. The mattress was just about the worst if ever slept on.
Disliked: Everything

Superb

Liked: I was late arriving but the host waited for me and was very kind. Got me a beer and helped with food too. Comfortable and quiet stay.
Disliked: Not a dislike, it's a fair walk from the train station. I got a taxi in the morning and would've for my arrival had I realised.

Disappointing

The most helpful staff/owners ever.

Liked: The staff were outstanding.
Disliked: The room could have been warmer but it was freezing outside.

Good

Pleasant

Exceptional

Very good

I would stay again.

Liked: Taken over by new owners, very friendly, bar area extremely cozy.Rooms need an update but other than that an excellent stay.
Disliked: My wife doesn’t like stairs.

Exceptional

Liked: The staff that have taken over are wonderful they are really genuine hard workers and they have not been paid for it. They took over on the 1st November. They continue to ring Booking.com but the staff do not listen to them. Someone needs to help these poor people who are now running it. LISTEN TO THEM..... YOU NEED TO STOP THE ACCOUNT AS THE PREVIOUS OWNER HAS DONE A RUNNER AND IS STILL TAKING THEIR MONEY......
Disliked: The staff that have taken over are wonderful they are really genuine hard workers and have not been paid for it. They took over on the 1st November. They continue to ring Booking.com but the staff do not listen to them. Someone needs to help these poor people who are now running it. LISTEN TO THEM..... YOU NEED TO STOP THE ACCOUNT AS THE PREVIOUS OWNER HAS DONE A RUNNER AND IS STILL TALING THEIR MONEY......