Lancaster Marriott at Penn Square Guest Reviews
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|0.4 miles from Lancaster centre|
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Michael, Scranton, visiting Chameleon Club Mon, 5 August 2019
Awesome room. It showed a hot tub in our room but it wasn't. But I enjoy myself and my guests did also.
Liked: Food and bar drinks.
Disliked: Pool closed at 11 so my fiance didn't get to swim.
Karin, Marysville, visiting Chameleon Club Thu, 18 July 2013
Very nice, clean and close to all events.
Stephanie Tue, 14 January 2020
Anonymous Wed, 8 January 2020
Kim Sun, 5 January 2020
Liked: Beautiful hotel, great location.
Disliked: Booked a king bed. Get to the room...double beds. I called the front desk to let them know... they tell me there is nothing they can do and if booked through Booking.com I should have called to confirm my king bed reservation a head of time. I told them I use Booking.com all the time and have never had to call ahead. Still nothing, no concern on their part, not even a discount. Not a good way to start the evening! Nice room but not clean. Lots of dust balls under both beds and along the window behind the curtains. Only one glass with the ice bucket. Called the front desk and ask for a second glass...received an hour later. We went down 20 minutes after the call to get it ourself. They are under new management and have changed a lot from when we stayed there 5 years ago, New Years Eve. Beautiful hotel but lack of customer service.
Anonymous Sun, 5 January 2020
Liked: Newly renovated
Disliked: The little store that sells ?Starbucks? but isn?t Starbucks is very expensive.
Anonymous Fri, 3 January 2020
Disliked: Heater to noisy
Jeffrey Thu, 2 January 2020
Liked: I liked 1 of the pillows. Location.
Disliked: I booked a king room and when I got to my room it was 2 doubles. Called down and was pretty much told too bad because I booked through a 3rd party. Later went to take a shower and couldn't because the water was so hot no matter the setting. Wifi was at a cost. If you csnt find street parking you have to park in the parking garage connected to the hotel but they dont validate your parking.
Leslie Wed, 1 January 2020
Cole Wed, 1 January 2020
Beautiful hotel but issues with...
Liked: Clean, updated room with a nice view.
Disliked: The Marriott charged us for a second stay two days after our stay. We did not have a second stay and have struggled to get this issue resolved.
Melissa Sat, 28 December 2019
Brandon Sat, 21 December 2019