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Lancaster Marriott at Penn Square eeef
Lancaster Marriott at Penn Square, 25 South Queen Street, Lancaster, PA | Area: Lancaster West
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4.2
HOTEL RATING: 
VERY GOOD
4.2 out of 5 (156 Ratings)
0.4 miles from Lancaster centre
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Hotel Description
A stunning mix of traditional and modern characterizes the Wi-Fi-equipped Lancaster Marriott at Penn Square a downtown hotel that gets praise from Our guests. The elegant 19-floor Lancaster Marriott at Penn Square is the perfect fit for the lovely Beaux Arts building that once housed the Watt & Shand department store. The entrance and lobby are beautiful and inviting. All 297 non-smoking rooms are equipped with state-of-the-art technology like flat-panel cable TVs with plug-in panels as well as luxurious modern furnishings and sumptuous bedding. Wi-Fi is available for a fee in rooms and is free in the lobby and other public spaces. The business center has whatever you need to get the job done on the road. The indoor heated pool is bathed in natural light and there's also a fitness room. The hotel's restaurant features local ingredients and the lounge is a great place to mix and mingle. Room service is also offered. Parking is available for a fee. The hotel is within easy walking distance of the Quilt and Textile Museum and Central Market as well as dozens of restaurants historic sites and galleries. Lancaster Airport is just over six miles from the hotel.

Check-in time: 16:00   Check-out time: 12:00
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Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Business Center
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` Fitness Center or Spa
` Accessible
` No Smoking Rooms/Facilities
` Restaurant
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Indoor Swimming Pool
` Parking
` Room Service
` Safety Deposit Box
` Terrace
` Vending Machines
` Air Conditioning
` Bar
` Currency Exchange
` 24-Hour Front Desk
` Elevator
` Dry cleaning
` Internet services
` Non-smoking throughout
` ATM/cash machine on site
` Vending machine (snacks)
` Breakfast in the room
` Gift shop
` Hot tub
` Fax/photocopying
` Luggage storage
` WiFi
` Snack bar
` On-site parking
` WiFi everywhere
` WiFi available in all areas
` Hot tub/jacuzzi

Lancaster Marriott at Penn Square Guest Reviews

OVERALL AVERAGE SCORE: 
VERY GOOD (4.2 out of 5)

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4

Very Good - 4 out of 5

Michael, Scranton, visiting Chameleon Club Mon, 5 August 2019

Awesome room. It showed a hot tub in our room but it wasn't. But I enjoy myself and my guests did also.

Liked: Food and bar drinks.
Disliked: Pool closed at 11 so my fiance didn't get to swim.

5

Exceptional - 5 out of 5

Karin, Marysville, visiting Chameleon Club Thu, 18 July 2013

Very nice, clean and close to all events.

4.5

Wonderful - 4.5 out of 5

Stephanie Tue, 14 January 2020

Superb

4.6

Wonderful - 4.6 out of 5

Anonymous Wed, 8 January 2020

Superb

2.9

Okay - 2.9 out of 5

Kim Sun, 5 January 2020

Unsatisfied

Liked: Beautiful hotel, great location.
Disliked: Booked a king bed. Get to the room...double beds. I called the front desk to let them know... they tell me there is nothing they can do and if booked through Booking.com I should have called to confirm my king bed reservation a head of time. I told them I use Booking.com all the time and have never had to call ahead. Still nothing, no concern on their part, not even a discount. Not a good way to start the evening! Nice room but not clean. Lots of dust balls under both beds and along the window behind the curtains. Only one glass with the ice bucket. Called the front desk and ask for a second glass...received an hour later. We went down 20 minutes after the call to get it ourself. They are under new management and have changed a lot from when we stayed there 5 years ago, New Years Eve. Beautiful hotel but lack of customer service.

4.6

Wonderful - 4.6 out of 5

Anonymous Sun, 5 January 2020

Superb

Liked: Newly renovated
Disliked: The little store that sells ?Starbucks? but isn?t Starbucks is very expensive.

2

Disappointing - 2 out of 5

Anonymous Fri, 3 January 2020

Disappointing

Liked: Freg
Disliked: Heater to noisy

1

Poor - 1 out of 5

Jeffrey Thu, 2 January 2020

Very poor

Liked: I liked 1 of the pillows. Location.
Disliked: I booked a king room and when I got to my room it was 2 doubles. Called down and was pretty much told too bad because I booked through a 3rd party. Later went to take a shower and couldn't because the water was so hot no matter the setting. Wifi was at a cost. If you csnt find street parking you have to park in the parking garage connected to the hotel but they dont validate your parking.

5

Exceptional - 5 out of 5

Leslie Wed, 1 January 2020

Exceptional

2

Disappointing - 2 out of 5

Cole Wed, 1 January 2020

Beautiful hotel but issues with...

Liked: Clean, updated room with a nice view.
Disliked: The Marriott charged us for a second stay two days after our stay. We did not have a second stay and have struggled to get this issue resolved.

5

Exceptional - 5 out of 5

Melissa Sat, 28 December 2019

Exceptional

5

Exceptional - 5 out of 5

Brandon Sat, 21 December 2019

Exceptional

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Lancaster Marriott at Penn Square 25 South Queen Street, Lancaster, PA