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AustraliaLancaster Marriott at Penn Square Guest Reviews
Overall Average Score:
Very Good (4.15 out of 5)
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Michael, Scranton, visiting Chameleon Club Mon, 5 August 2019
Awesome room. It showed a hot tub in our room but it wasn't. But I enjoy myself and my guests did also.
Liked: Food and bar drinks.
Disliked: Pool closed at 11 so my fiance didn't get to swim.
Karin, Marysville, visiting Chameleon Club Thu, 18 July 2013
Very nice, clean and close to all events.
Tarra Mon, 15 August 2022
our stay was comfortable and...
Liked: the location, cleanliness, and energy! it was our favorite hotel stay
Laurie Thu, 11 August 2022
Exceptional
Liked: The room was clean, comfortable, and had a nice view. Parking was convenient and there were restaurants close by for a quick meal. The air conditioner was great, especially since it was hot outside.
Disliked: The shower was a challenge to figure out, but once it was working the shower was nice, especially since it was a walk in shower. That?s very helpful since I?m new to having a knee replaced.
Christopher Sun, 7 August 2022
Room had bed bugs
Kathy Wed, 3 August 2022
Clean, secure place to stay....
Liked: Check-in was easy and quick. Requested maintenance to help with safe in the room . . . they responded quickly and fixed the problem. Rooms were spacious and beds were clean and comfortable.
Disliked: Confusion about the parking validation. Still not sure of the parking fees and how they are applied. We were conference attendees . . .some got free parking, some paid $15 per day, some paid $20 per day, but we were told the cost was $10 per day. Still haven't gotten a straight answer.Had to have the floors cleaned - they were tacky and dirty. Cleaning staff mopped again and they were ok.Limited facilities for dining and drinking. Bar closed at 10:00 (both Thursday and Friday night)
Kellie Mon, 1 August 2022
Exceptional
Tawanda Mon, 1 August 2022
It was ok
Liked: Very Clean
Disliked: No carpet in rooms and elevators
Lynn Sat, 30 July 2022
Very good
Liked: Location was great,staff friendly very nice Hotel
Disliked: On one of the beds the sheets had not been changed there was evidence of this. I called to have sheets replaced and they were just going to hand them to me to put on myself. When paying for a nice room I didn?t think this part was my responsibility
Justin Fri, 29 July 2022
Exceptional
Whitney Thu, 28 July 2022
Great vacation with my daughter
Liked: Bed and staff
Disliked: No room service
Danielle Wed, 27 July 2022
I would never stay here...
Liked: The lobby was nice and the view from the room was pretty. The carpet and lights in the hallways are nice and having an attached restaurant was helpful since the neighborhood didn?t feel very safe to walk around in
Disliked: The parking is atrocious! To expect a woman to go into a dark and deserted concrete parking garage at night alone is beyond outrageous and it actually disgusted me especially because it is clearly an unsafe Area at night filled with addicts. There was no valet, no bellman nothing! I was forced to put myself into an unsafe situation in order to park my car. The hotel is painfully understaffed and feels like every man and woman for themselves.
