A Mixed Experience On This...

Liked: We?ve stayed at the Arts before- three or four times before this late September, 2018, stay. We?ve never been disappointed. The location, facility, staff and additions are all first class.
Disliked: This stay was, initially, a negative experience. Our room turned out to have a damp wash cloth mixed in with the bed linens and the roof A/C unit above our room was an insomniac?s delight; that is, it was impossible to sleep with the noise it made. Was the issue(s) addressed? Absolutely, as we would expect with any establishment we?ve come to appreciate. We were moved into another room, which was a downgrade, based on it?s size, but a happy ending to the story. The remaining issues are the credit for the room downgrade and that wash cloth. We?re told that because we booked with a third party that party will have to credit us. I would have hoped that service would have trumped policy on that issue. We?ll see...

Exceptional

Liked: Staff room restaurant
Disliked: Nothing everything was great

I'd like to return for...

Liked: I loved the art theme, history, and character of this place! I got a kick out of the sketch pad in the room and the offer to participate in a little creative drawing (too bad there's not an ounce of artistic creativity in me, lol). If I had stayed longer, I would have given it my best effort. We stayed only 1 Sunday night and did not have a chance to experience the fine dining, lounge and outdoor patio, but it was appealing. Breakfast area was clean, comfortable and adequate. We liked the idea that we had access to the YMCA, conveniently located to the hotel.

Good

Exceptional

Stayed after birthday celebration at...

Liked: No eggs. That was disappointing :(
Disliked: Breakfast just ok.

Beautiful hotel in the center...

Liked: The design and layout of the room was great. I found it conducive to studying and relaxing, though I did end up watching a bit more TV. I'd come here again with a guest.
Disliked: There's just one elevator, and I had no idea where the stairs were...

Nice Hotel better for couples...

Liked: Like the rooms, they were very nice. The beds were comfortable, bathrooms were nice. Would definitely return with my significate other.
Disliked: I was told that myself & group of friends would be in joined rooms and/or rooms next to each other and we were not. The room keys also stopped working multiple times. The staff did apologize for the miscommunication. Overall we still had a good time & was a very nice hotel.

Disliked: Pictures show a different room than you get. We booked a room filled with a nice modernesque brick wall, modern vibes, but this was an old lookinng room that looked more like a motel 6. Also, we booked a king bed, but got 2 fulls? Very confusing