Name: Lancaster Arts Hotel
Address: 300 Harrisburg Avenue, Lancaster, PA
Telephone: (888) 323-5826
Rating: 4.5

Lancaster Arts Hotel Guest Reviews

Overall Average Score:

Excellent (4.45 out of 5)

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Just an overnight birthday trip....

Liked: Unique. Unlike your chain hotels!

Highly recommend the Arts Hotel

Liked: From the staff to the room to the breakfast, everything went very well. Angie at the front desk was particularly helpful, answering questions and being generally great. Room was comfortable and fulfilled our needs. It was great to use their pass to the YMCA, just across the street.
Disliked: It wasn't as close to downtown as I understood prior to our arrival but overall, not an issue.

Exceptional

Historic building. Nice location.

Liked: Good location. Convenient parking garage. Nice room.
Disliked: Bed not as comfortable as I would expect in a hotel of this caliber.

Superb

Exceptional

I’ll be back

Liked: When I made my online reservation, I requested top floor, corner room. Usually, hotels either ignore or don’t accommodate guests’ requests, but the Lancaster Arts Hotel set aside the room ahead of time for me. I was very impressed!
Disliked: I didn’t dislike anything really, although downtown was a little too far away to walk to.

Superb

Exceptional

Very nice stay at the...

Liked: We requested to switch rooms because the first room has this incredibly LOUD buzzing from th HVAC(?) system that is on the roof. The second room was better, quieter. The bed was very comfortable, but it would have been nice to have a queen bed compared with the double that we had. Loved the locationg because we walked to local bars, restaurants, and coffee shops. We really liked the decor and the hardwood floors, nice restaurant and bar attached to the hotel.
Disliked: The lighting in the rooms were a little off. The WHITE LED lighting was not calming. I suggest they change the LED to a soft yellow, more in line with traditional incandescent bulbs.