Bad

It was horrible

Liked: We didn't have breakfast at the motel so unsure what it was like
Disliked: There was no microwave in the room there was a really poor microwave in little laundry room it barely heated a microwave meal up the beds were very old style beds the mattress was really hard no extra pillows just itchy blankets I will never return to that motel again I'm surprised with the amount of motels in the area that they have managed to stay open.

Superb

Liked: It was a last minute booking. Friendly staff and extremely accommodative.
Disliked: Bed and furniture ia outdated.

Outdated and dirty

Liked: Was upgraded for free as room I booked wasn't available.
Disliked: Found a couple of cockroaches in the room, one in the shower and another on the floor in the bedroom. Bed only had 2 pillows that were really flat.Some residents living at the hotel were quite loud and kids yelling and running around late at night.Overall very outdated and dirty, definitely not worth almost $200 for one night.

Passable

Comparitively overpriced, really old styling...

Liked: Received a free upgrade into a bigger room
Disliked: Room was dated, over priced, few cockroaches, microwave stunk, parking was tight and generally in a pretty poor area. A number of other residents appeared to be long stay social housing tenants

Exceptional

Disappointing

Overall I would have to...

Liked: The spa bath as it worked and the location was central to all the places and things that we did.
Disliked: The fact that the place that I had seen on the website didn’t look anything like what it actually was. We had to upgrade to a bigger room as the first room was too closed in and small. There were numerous things broken within the apartment and it was obvious that no general maintenance had been done. After having to spend a further $800 to upgrade to a bigger apartment we didn’t expect that the sliding door latch would lock you in the bathroom as they were broken and that the fan switch to the bathroom was also cracked and dangerous. We had to keep a Band-Aid over the latch lock so our 5yr old grand daughter didn’t get locked in. The front door was ridiculously hard to pull open and various other things were broken throughout the apartment. The pool was never clean and the water quality got worse every day to the point we wouldn’t let our grand daughter use it as after the second day and having a swim she was sick. There was a total lack of contact with the management and it wasn’t clear who was actually in charge. It would of been nice to of been informed that the place also has permanent residents that reside there. You would expect that if you were staying somewhere for 7 nights that you would of had been offered to have the room cleaned and at least some clean towels and bath mat been given. There wasn’t even a tea towel or detergent to use to wash up the utensils used or a broom to sweep the floors with. Which we had to go a purchase these to keep the apartment clean and the floors swept.