Lake Buena Vista Resort Village & Spa

I will visit it soon

Liked: Everything

LBV Disappointment

Liked: I Love the location and the ability to get to several shopping opportunities literally within walking distance.The kitchen was fully stocked with any and everything you could ever need in a kitchen.
Disliked: Checkin. I asked for something close to the pool because my sister is disabled and wanted to make the walk to the pool an easy feat for her. They had nothing and didn't seem to really care about that, the front desk just ignored my request and told me to come back tomorrow and check. Second, the rooms need updating badly, the sofa was dirty with stains, the sofa cushions were flattened and off shape so the sofa looked severely worn out, the refrigeratorwas obviously missing a leg because it wobbled as you opened and closed it, the plug outlet in master room did not work, room phone did not work, I had to call front desk on my personal cell. Third, no tissue in the guest bathroom upon checking is unacceptable. I called for towels and tissue and was told they do not refresh towels, sheets any items that we are responsible for using the washer and dryer with the free pack of soap provided (extremely rude). On my vacation in a resort hotel I am to do laundry (joke). This was my second try at this place due to pricing and it definitely speaks for itself. The first bad experience I waited over 3hrs for checking because they had no rooms available. I will never stay here again. I live in Florida and do stay cation very frequently at the resorts and this was by far one of the worse I have encountered.

Exceptional

Not too bad for a...

Liked: The room was spacious, the pool was clean.
Disliked: The room was dated. The curtains covering the sliding door to the balcony was falling apart. The kitchen had no available counter space because of the ill-fitting microwave and coffee maker. The inside of the dishwasher smelled pretty bad.

Exceptional

It was good for the...

Liked: The rooms are dated. I would give this place a solid 3.8 You do get a huge space. But it’s definitely discounted for a reason. The toilet holder fell off and it was so loud. Water was cold. Had to have someone come out and check it. It was fixed but…. Lol. The pool is beautiful! Kids had a ball. Free parking. Location was great.
Disliked: Decor, dated room.

More than met our expectations.

Liked: Location so close to Disney. Easy and reasonable cost for Uber for a smaller group. Plenty of space. Fully functioning condo with great view. Family friendly. Great separation of bedrooms with two bathrooms. Coffee in lobby in the morning. Fantastic pool bar. Pizza Hut and convenience store.
Disliked: Nothing, however be aware keys will deactivate if anywhere near a phone, credit card or keys.

Good place to stay if...

Liked: The rooms are big nice and clean.A regular size kitchen with everything you need.12 minutes away from the parks.FREE Parking covered and uncovered. I hate paying for parking in Orlando it can increase your bill by 75-100 dollars for a 3 day stay.A supermarket and a Mall next door.I definitely will stay again
Disliked: Not sure if it’s my GPS but the back road do not show up in the Maps.

Exceptional