Name: Lagan Backpackers
Address: 121 Fitzroy Avenue, Belfast
Telephone: (888) 608-6346

Passable

Great staff, OK place to...

Liked: The staff were great, it had a well equipped guest kitchen and a comfy lounge with its sofa and easy chais.
Disliked: There were only 3 toilets for 48 beds, and the one on he ground floor was technically a Staff toilet but we were allowed to use it.The location is a bit out of the city although you can walk to local pubs and a tesco express. There is a 7a bus just over a block away and there that takes you to city center.The building is pretty old and lacks things like a shelf by your bed or plug in’s but for the price it was pretty good.The coil mattress was uncomfortable, I ended up putting my quilt under the sheet to add some padding and just slept with the duvet as it was quite warm.

Good

Liked: The hostel needs the renovation. The bed is comfortable, clean linen.
Disliked: Friendly staff, equipped kitchen, nice atmosphere

Exceptional

Bad

Liked: In fairness the manager was welcoming and friendly, and made every effort to do his best whilst being humiliated , shouted at and patronised by woman behind reception
Disliked: The lady on the desk was extremely rude. She is so nasty towards guests and her manager. When i arrived to check in she didnt move from her seat so we didnt have a view of each other or any eye contact etc. Couldn't see her to have a conversation. Thinks she did me a favour by letting me check in early when I PAID for the room from the day before when I wasn't there so I could arrive 10am to get some rest. That was impossible. Whole experience was awful. The mattress was broken , springs went into my back so I ended up leaving and not sleeping there. Facilities are disgusting, plugs falling loose off the wall by the bed so thats a health and safety issue.