Not a property we will...

Liked: Close to city centre and the motopoint arena, comfortable bed.
Disliked: Very poor and young staff with no customer service.Reported our radiator in our room and it took a day to get sorted,very poor.Bar staff were poor and clueless and the breakfast staff done nothing but stand around talking to each other, one of them smells like they live on the street which was of putting.Would we stay here again 100% not.

nice stay but a bit...

Liked: loved the location, breakfast was fabulous, beds sooooo comfy
Disliked: the bar shut at 11.30! not much space for clothes, room 18 was cold, the rest of the hotel was boiling

Great hotel good location excellent...

Liked: Breakfast excellent and guy taking orders etc was great polite efficient and very obliging
Disliked: Didn?t dislike anything

Pleasant

Exceptional

perfect overnight stay for Xmas...

Liked: excellent location convenient fir everything including car park
Disliked: nothing

Nice hotel but think we...

Liked: Excellent location. 3 mins from the Lace Market tram stop and 5 mins walk to Motorpoint Arena. the Cock and Hoop restaurant attached was very good, and enjoyed a lovely veggie meal, nice wine and cocktails.
Disliked: Room 5 was disappointing. It was a new room but was a strange shape and had no proper windows - just small ones high up that you couldn?t open or see through. The pillows and bed weren?t very comfy so didn?t sleep well. Worst of all was the smell, there was a distinct odour of wet musty mops which was just made worse by air fresheners. I got the feelings that it may have been a store room.

comfy bed. Not keen on...

Liked: central location to town. Our room faced the church which was nice.
Disliked: The bath was in a poor state. Good job the shower worked as would not have liked to sit in the bath as all the enamel was coming off. The wood around the sink was shabby. Can?t access the windows due to the second plastic sheet layer??!! A bit disappointed with the room compared to the pictures shown online.

Exceptional