Exceptional

Liked: Loved everything!! The rooms are amazing, the beds are like clouds. There are personal touches like breakfast served in the room, a mezcal night cap and little notes that make the stay so special. The staff are so welcoming and friendly, they really make the stay even more special and a cut above any other hotel I’ve ever stayed in.
Disliked: It was all perfect

Exceptional

Exceptional

Disappointing

Liked: We arrived at the hotel which was fully under construction. I wish this was communicated or reflected in the price . There are no communal areas , no reception , no breakfast room or library . Everything is under construction. Hot water didn’t work and had to be fixed both morning and evenings . We were pretty much confined in our room which was on a second treacherous floor without an elevator . Upon arrival we were informed that our room was swapped , we were given a different room from what we booked - not OK La Valise . It was similar but not what we paid for . Additionally the staff told us our tea, fruit and yoghurt will be brought in the room ( not a 5 star hotel breakfast ) but then forgot about our breakfast and early check out . All in all , if we were told from the outset that this hotel was being renovated and had limited amenities or if the nuisance was reflected in the price we would have decided whether to stay there or not . Probably not but we would have at least had a choice . While the freshly painted room had a very heavy paint smell which made us extra uncomfortable was nice , it was half the size of the one we booked . At the time of writing this La Valise is definitely not a 5 star hotel and the room is definitely not worth £495 pounds , it’s more of an Airbnb experience in a nice house .
Disliked: All of the above.

Exceptional

Exceptional

Liked: Staff was responsive, accommodating, and friendly. Greta views and service.

Exceptional

Superb

Exceptional

Liked: La Valise is one of our favorite hotels. My husband and I stayed at El Patio suite and loved everything about it. The room was spacious, the interior design was impeccable, the bed was so comfortable that it felt like sleeping on the cloud. The location was central and close to all the best restaurants.Last but not least is the wonderful hospitality. Gabriela and Gustavo were so kind and helpful. They made our stay very special.Will definitely come back.
Disliked: None.