La Quinta Inn & Suites San Antonio North Stone Oak Guest Reviews
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|16.2 miles from San Antonio centre|
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Sally Wed, 10 October 2018
Liked: Extremely upset that we could not use any net hookup, even att at your place. Should have received a partial refund. Will not stay here again
Disliked: See above
Anonymous Wed, 10 October 2018
Disliked: The room was dirty. The bed spread had what appears to be the the remnants of someone having sex on it. Totally unacceptable. The hallway was not clean and there was a water leak on the ground (The water splashed around as I walked through).The front desk gentleman was very understandable and provided a refund and cancellation of the reservation.
Dawn Mon, 1 October 2018
Liked: Only the location.
Disliked: We spent 45 minutes getting our keys rekeyed about 4 times just to get in the room. Also, they didn?t have any rooms left that we reserved (Executive) and still we were charged that rate for a standard room. Also, we asked for a cot (since we didn?t get the rooms we needed with the couch) and there were rat pellets on it when we opened it and rubber gloves. It was gross and needless to say we sent the cot back and squeezed into the bed instead.
Richard Mon, 24 September 2018
Not worth the money, needs...
Liked: The property was very clean. Great selection at comp breakfast.
Disliked: Hotel is in need of a major remodel. Room had water damage on ceiling and the repair job was awful. Outdated rooms took away from the good job staff was doing to keep it open.
Andrew Fri, 21 September 2018
Taylah Tue, 18 September 2018
Good hotel with great price
Liked: The staff was very nice. The location was perfect.
Disliked: The toilet in our room didn?t work very well. The beds are hard.
Yarixa Wed, 5 September 2018
Anonymous Wed, 5 September 2018
Loved staying there
Liked: I liked both clerks we had to deal with they were both absolutely helpful and nice. The breakfast was delicious.
Disliked: There was a couple of cleaning ladies that were very rude. We barely fit into the elevator and instead of being nice when we were trying to talk they were completely ignoring us. We tried talking to them jokingly and we were ignored. They just had an all around rudeness about them. Sorry but other than that all the staff was great. I'm not usually one to complain as I'm usually happy go lucky but that's the only bad thing that comes to mind when I think about the hotel.
Angela Tue, 21 August 2018
The best part of our...
Liked: Staff was wonderful, beds were amazing
Disliked: The carpet was very dirty you had to wear shoes so your socks and feet didn?t get black
Mari Fri, 17 August 2018
Liked: Breakfast was great. The staff was very helpful. We arrived early (prior to 3pm) and were allowed to check in early. Very friendly staff.
Disliked: The room had a musty odor. My teenage son referred to it as ?the locker room?. When we went to our room we noticed that the floor and tub had hair all over from previous guests.