La Quinta Inn & Suites San Antonio North Stone Oak Guest Reviews
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|16.2 miles from San Antonio centre|
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Candace Thu, 17 January 2019
Anonymous Thu, 10 January 2019
Disgusted will never stay st...
Disliked: Place was filthy, bed bugs,Cobb Webbs, stains on towels and sheets, exposed wires, etc.
Mina Sun, 6 January 2019
This hotel is not worth...
Liked: Location is good
Disliked: The room is small, does not look like a 399 sq foot. Bet is uncomfortable. Tv is too small. The telephone did not work. I was so exicited for the fitness but nothing worked. There was not enough variety of fruits for breakfast.
Jenifer Wed, 2 January 2019
Says 100% satisfaction. That means...
Liked: Only good thing was they switched our room per request because 1st room (414) upon check in was horrible
Disliked: Room 414, no bar/rack in closet to hang coats, etc. Stayed 4 days, needed to hang things. Heater, very noisy, sounded like it was ready to fly apart any minute, very cold draft leaking into room around entire air conditioning/heater until, felt like a window was cracked open. We had to stay the night in crappy room because we did get in very late, fine understandable. Upon arriving to hotel, very bad 1st impression, whole roof covered with white tarp, answer for tarp: because of ice storm, but no other hotels had tarp on roof. No Wi-Fi entire weekend. Hotel has 4 floors, was told supposed to be different sign in for each floor but only 4th floor was marked, there was 5 or 6 sign ins, no one knew which sign in was for which floor, and NONE of them worked. Asked about it when getting rooms switched morning after ck inn, was told it was getting worked on. But later still no go. When I went to ask again, it actually came on in lobby and made me look like a lier, lol but as soon as I stepped foot onto 2nd floor it quit, went back down, she said no one else complained but she would reset it (was told different by guest I spoke with at check out, she was also told no complaints but it didn't work for her either all weekend). The pool is very disgusting and filthy! I took pics and posted them. They should be ashamed to let people swim in there, pool bathroom looked like run down truck stop bathroom and smelled like one too. Windows didn't close, window frames coming off the window, filth in the window seals, filth on the floors around the walls/floors, just looked like it hasn't been cleaned in years. So disappointed, only reason I booked this location was for indoor pool. I wanted to stay at a laquinta because they allow pets with no fee and this was the only one I could find with indoor pool. The pic they have on the web site of the pool looks so inviting. DONT BE FOOLED BY THAT FALSE ADVERTISEMENT. Must be pic from brand new build.
Johnnybeth Wed, 2 January 2019
Liked: This was the perfect place for us to stay! My granddaughter celebrated her 15th birthday in San Antonio. We were not going without our Chula (dog). This La Quinta was a direct shot for us coming from deep south Texas and so easy to find. They were pet friendly and very accommodating. We had great parking. The morning breakfast was awesome. There were so many choices. We will DEFINITELY stay here on our next trip to San Antonio. Thank you staff!
Disliked: The weather! It was cold and rainy when we were there.
Charles Wed, 2 January 2019
Not again, unless things really...
Liked: Umm the breakfast was ok. The staff was supportive of my needs but could not do anything about it. At least they understood.
Disliked: The bathroom trash can was full of trash, one of the dresser drawer was broke, Tarps on roof were hanging off the building, beating against the windows. The high speed internet was NOT high speed but snail speed.
Julie Sun, 30 December 2018
Liked: Staff was helpful and nice - even when having to work during holidays. It is really great that hotel allows pets
Disliked: Limited outside area for dog, elevator was slow and down part of the time we were there but was fixed as soon as possible
Latosha Fri, 28 December 2018
Liked: It was very pleasant for the two night stay. Enjoy the spa tub and pool. The breakfast was nice and very convenient. And the staff was Amazing and friendly.
Disliked: The gym was under construction
Anonymous Sun, 23 December 2018
Liked: Overall it was a nice stay
Disliked: You could use a better breakfast. Serve more meat. Bacon or eggs!
Guillermo Wed, 28 November 2018