Name: La Quinta Inn & Suites by Wyndham Morgantown
Address: 5000 Gateway Drive, Westover, WV
Telephone: (888) 428-0221
Rating: 4.25

I booked online looking for a hotel close to Mylan Park with an indoor pool and free breakfast. Nowhere did it tell me online that these things were not being offered due to Covid 19 restrictions. When we arrived and found out we were very disappointed and asked would we be discounted and were basically shrugged off. No discount applied. Paid full price to not be able to use the amenities advertised for this hotel.

Liked: The room was clean.
Disliked: No breakfast or pool.

Superb

Very good

Exceptional

Liked: Beautiful atmosphere. Very clean. Friendly. Informative staff

I would stay again

Liked: I didnt have anything bad about the hotel itself, everything was clean, comfortable and the service was excellent. The only thing is the people in the room next to us was very loud and a lot of banging went on till about 2 am. We decided to call front desk about that time and things settled down after that.
Disliked: Was happy with the property, could use alittle more sound proofing between rooms.

Exceptional

Superb

Pleasant

Liked: The area, that it has an indoor pool and the friendliness of the front desk staff
Disliked: We’ve stayed there twice and neither time did they do a daily clean or restocking. We had to ask the front desk for any extra towels or things like that we needed

Passable

Underwhelming.

Liked: Desk staff very friendly and helpful with the room's problems.
Disliked: Our (first) room had failed to even be cleaned from the last customer, the last housekeeping just must have missed it entirely, and it was unsettling like we'd walked into some else's room in use. Desk guy got us another room and was helpful, but it was still the delay, hauling luggage when we were already exhausted. The breakfast was just kinda weak compared to other la quintas we've stayed at.

Had 6 rooms for employees...

Liked: check in
Disliked: 130 am no coffee and what was there wasn't hot. Coffee area was not clean and trash not picked up at the coffee station. Microwave would be nice. Asked for additional blankets and pillows and DID NOT RECEIVE!!! Had 6 rooms for employees and myself. Asked for a roll away bed and none provided. The desk clerk had no idea what I was asking for. That is why I had to get the 6th room. Pre ordered 5 rooms and was sent pre registration for 3 ppl. Had to call twice and still didn't get preregistration for 1 of them. We will be in Morgantown 1-2 times a week for the next 2 years. Asked about a business discount instead of individual names and was told he didn't know how to do that. I would need to speak to someone else but it wouldn't be applied to this stay.