La Quinta by Wyndham Manassas, Manassas

The start of my night I checked in at La Quinta Manassas. I had booked a king bedroom suite and was surprised to find two twin beds in my room. I had spoken to the very unfriendly concierge and was told there was nothing they could do about it and that I had to contact the site I booked it with. Frankly that's a pain in the ass so I dealt with it. I went to an event that night that was interrupted by phone calls asking when I planned on checking in. At this point I had been checked in for six hours. So I dealt with the friendly and helpful Kelvin on the phone. Apparently I was checked in as the wrong person, even though ID and credit card was provided. Later that night I got a call saying my card was invalid. I gave them my card number. The next morning apparently there was still an issue with my card. So I gave it to them once again and in turn was charged twice for a room I didn't even reserve. Employees like Kelvin were very helpful and kind. The other employees seemed like they could not be bothered and were unfriendly to say the least. I am very unhappy with this experience.

Liked: It is over now.
Disliked: Just about everything.

Passable

Disliked: I gave never stayed at a La Quita where you had to sign you would never leave you pet alone in the room. We never had internet any of the time we were there. Our room keys had to be constantly changed they would not work at one time my husband was locked out for over 2 hours because no one could speak Spanish to ask the cleaning lady. We would never consider staying here again. We have family that lives in Gainesville but will look for other places to stay.

Exceptional

Liked: The facility is warm and clean all staff are nice and very personable
Disliked: Had to reattach the chain to be able to flush the toilet and the key cards kept deactivating so each time we had to get new key cards

Good

Disliked: Breakfast

Good

Liked: Location, friendly and helpful staff
Disliked: The walls were really thin. I could clearly hear the folks next door during their intimate moments. Could also hear them in the hallway.