La Quinta Inn & Suites by Wyndham Manassas Battlefield

The start of my night I checked in at La Quinta Manassas. I had booked a king bedroom suite and was surprised to find two twin beds in my room. I had spoken to the very unfriendly concierge and was told there was nothing they could do about it and that I had to contact the site I booked it with. Frankly that's a pain in the ass so I dealt with it. I went to an event that night that was interrupted by phone calls asking when I planned on checking in. At this point I had been checked in for six hours. So I dealt with the friendly and helpful Kelvin on the phone. Apparently I was checked in as the wrong person, even though ID and credit card was provided. Later that night I got a call saying my card was invalid. I gave them my card number. The next morning apparently there was still an issue with my card. So I gave it to them once again and in turn was charged twice for a room I didn't even reserve. Employees like Kelvin were very helpful and kind. The other employees seemed like they could not be bothered and were unfriendly to say the least. I am very unhappy with this experience.

Liked: It is over now.
Disliked: Just about everything.

Superb

Superb

Very good

Exceptional

Bad

Liked: I didn’t
Disliked: It was dirty and had a bad smell

Very poor

Passable

Poor

Liked: No A/CSmelled disgusting Shades didn't close so light was disturbing the hot smelly sleep and manager said it's been like that for awhile.
Disliked: No A/CSmelled disgusting Shades didn't close so the lights ,the Smell and the manager said it has been like this for awhile says it all to this fake reviews on this platform

Had no hot water, leaks...

Liked: Nothing
Disliked: Everything