La Quinta Inn & Suites by Wyndham Manassas Battlefield Guest Reviews
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Sydney, Crofton, visiting Jiffy Lube Live
The start of my night I checked in at La Quinta Manassas. I had booked a king bedroom suite and was surprised to find two twin beds in my room. I had spoken to the very unfriendly concierge and was told there was nothing they could do about it and that I had to contact the site I booked it with. Frankly that's a pain in the ass so I dealt with it. I went to an event that night that was interrupted by phone calls asking when I planned on checking in. At this point I had been checked in for six hours. So I dealt with the friendly and helpful Kelvin on the phone. Apparently I was checked in as the wrong person, even though ID and credit card was provided. Later that night I got a call saying my card was invalid. I gave them my card number. The next morning apparently there was still an issue with my card. So I gave it to them once again and in turn was charged twice for a room I didn't even reserve. Employees like Kelvin were very helpful and kind. The other employees seemed like they could not be bothered and were unfriendly to say the least. I am very unhappy with this experience.
Liked: It is over now.
Disliked: Just about everything.
Vimala Sun, 13 July 2025
Very good
Liked: Though the property did not give an option to book airport taxi for us, the staff was nice to assist in booking it.
Muad Sun, 13 July 2025
Good
Keon Fri, 11 July 2025
Very good
Kristen Wed, 9 July 2025
Exceptional
George Thu, 3 July 2025
Superb
Dennis Sun, 29 June 2025
Superb
Anonymous Thu, 26 June 2025
Very good
Hayes Tue, 24 June 2025
Exceptional
Crystal Mon, 23 June 2025
Bad
Liked: I didn’t
Disliked: It was dirty and had a bad smell
Sara Sun, 15 June 2025
Very poor