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SureStay Plus by Best Western Louisville Airport Expo eef
SureStay Plus by Best Western Louisville Airport Expo, 4125 Preston Highway, Louisville, KY | Area: Louisville Airport Area (SDF)
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4.25
HOTEL RATING: 
EXCELLENT
4.25 out of 5 (326 Ratings)
6.7 miles from Louisville centre
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Hotel Description
Close to Interstate 65 and Interstate 264 this Louisville hotel offers free Wi-Fi and rooms equipped with a microwave and refrigerator. The Kentucky Exposition Center is 1 mile away. A flat-screen TV with cable channels is offered in each traditionally decorated room at the SureStay Plus Louisville Airport. Coffee-making facilities are also included. Breakfast is served each morning and it features hot coffee or tea along with fresh fruit and pastries. Guests can swim in the outdoor pool or workout in the fitness center. A business center that offers fax and photocopying services is also included. The SureStay Plus Louisville Airport is 3 miles from the University of Louisville. The Kentucky Derby Museum and Churchill Downs is 10 minutes' drive away.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
B
Airport Shuttle
Other Amenities
` Business Center
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` Fitness Center or Spa
` Free Parking
` Accessible
` No Smoking Rooms/Facilities
` Pets Allowed
` Swimming Pool
` Laundry
` Meeting/Banquet Facilities
` Parking
` Vending Machines
` Air Conditioning
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Family room
` Smoking area
` Dry cleaning
` Internet services
` BBQ facilities
` Non-smoking throughout
` ATM/cash machine on site
` Vending machine (snacks)
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Snack bar
` Outdoor pool (seasonal)
` Shuttle service (surcharge)
` Mini-market on site
` Wheelchair accessible
` Daily maid service
` On-site parking
` WiFi everywhere
` shuttle service
` Accessible parking
` Picnic Area
` Daily Housekeeping
` WiFi available in all areas
` Children television networks
` Kid-friendly buffet
` Toilet with grab rails
` Higher level toilet
` Lower bathroom sink
` Pool towels
` Shallow end
` Pool cover
` Bottle of water
` Fruits
` Chocolate or cookies
` Visual aids: Tactile signs
` Outdoor furniture
` Fence around pool
` Fitness
` Pool/beach towels
` Breakfast options
` Shuttle service (additional charge)
` Key card access
` Smoke alarms
` CCTV in common areas
` CCTV outside property
` Fire extinguishers
` Towel change upon request
` Towels changed upon request
` Guests have the option to reuse towels

SureStay Plus by Best Western Louisville Airport Expo Guest Reviews

OVERALL AVERAGE SCORE: 
EXCELLENT (4.25 out of 5)

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4.5

Wonderful - 4.5 out of 5

Freddy Sat, 1 August 2020

Superb

2

Disappointing - 2 out of 5

Robert Fri, 31 July 2020

Disappointing

3.5

Good - 3.5 out of 5

Tuyannia Thu, 30 July 2020

Good

4

Very Good - 4 out of 5

Sabrina Mon, 27 July 2020

It was close to the...

Liked: The staff was very nice and accomodating. The staff took care of managing breakfast so that not everyone was touching items. If a question was needed an answer, the staff was quickly to answer it.
Disliked: The bathroom area was outdated. The floor was also not mopped prior and was dirty but the staff took care of that immediately when called.

4.5

Wonderful - 4.5 out of 5

Karen Fri, 24 July 2020

I would stay here again.

Liked: The breakfast was excellent all 3 days. The staff served the fresh food. It was fresh, hot and met COVID guidelines. The staff was very friendly and the facility was vey clean. They did a good job of keeping the pool numbers down but available.
Disliked: I only would have requested a room further from the elevator and ice machine because of noise level. The walls seemed quite thin.

3.5

Good - 3.5 out of 5

Amy Tue, 21 July 2020

Cozy and quiet.

Liked: Customer service was what is supposed to be.... EXCELLENT. friendly professional informative and just all around "Kentucky friendly". But in my room the knobs were broke on air conditioner. I do like it cold but others may not. Not a fan of dark colored painted walls... Depression thing.. need light. Lol. But the room was very clean and nice. I love the option of having a couch instead of another bed. They gave me a room..right by the door near my car . I can smoke practically right outside my room. There was a pool but I didn't get to go and a great breakfast that they will serve you. The hotel deposit wasn't said on booking site. Just that it would be held..... but there was a 250$ deposit I really wasnt expecting but I did have. They do not take cash neither. Plastic only. They follow covid guidelines. CUSTOMERS SERVICE with front desk breakfast and maid service .... The communication was very well and I was never disturbed. As long as you have caring, attentive, empathetic, professional, courteous and communicative staff....GREAT CUSTOMER SERVICE... everything else is minimal. Great hardworking staff at this property. The upgrade is much nicer by the looks of the outside. Just 2 months ago I passed by here and it didn't look so NICE AND CLEAN. it's truly perfect for a few nights and work travelers.
Disliked: The air conditioner needs knobs. And The dark blue wall, ( just a preference thing with me) and the tv volume wasn't very good. But a great big tv.

0.5

Poor - 0.5 out of 5

Ryan Tue, 21 July 2020

Bad

4

Very Good - 4 out of 5

Tamara Sun, 19 July 2020

Will definitely stay again

Liked: Breakfast was phenomenal!!!..bacon.. egg and pepper omelette with hash browns Saturday.. biscuits and gravy. Sausage and scrambled eggs Sunday!! Due to covid the ladies served us and they were awesome.
Disliked: The pool restrictions were 10 ppl to the pool which was hard to regulate. With it being so hot.. my kid never got a chance to swim so the money we laid to have a pool on a hot day was disappointing for the weekend stay

4.5

Wonderful - 4.5 out of 5

Ben Sat, 18 July 2020

Surprisingly nice place.

Liked: They worked hard to provide a hot breakfast during the Covid pandemic restrictions. It was very good.

4.5

Wonderful - 4.5 out of 5

Dan Sat, 18 July 2020

Was quiet, clean and priced...

Liked: Slept to late for breakfast
Disliked: Sofa bed was not very comf.

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SureStay Plus by Best Western Louisville Airport Expo 4125 Preston Highway, Louisville, KY