My overall stay was very good. I was a little nervous about staying in a room with an outside door. Hotel was unable to accommodate me otherwise. I was the last room facing the highway. With that in mind, getting back later from the theatre my key card would sporadically not function. Luckily it did work that night. Good visit; breakfast satisfactory.

Liked: Room was very comfortable.
Disliked: Key was not working.

Excellent stay; nice location; very helpful staff. Came down for the Charleston Marathon.

Initial room was unclean. Dirty; urine on commode; dusty. Dogs barking incessantly. Front desk clerk was less than excited to help us out, although eventually she did give us another room. That room reaked of cigarettes but was the only room left for the night. It too was dusty and dirty but at least there no urine on the commode.

Liked: Location.

Pleasant

Fabulous

Liked: The staff was very nice.
Disliked: Breakfast setup was late one morning. Clearly said on paper that it was from 6-9. Came down at 630 and young girl who was setting up said it started at 7 and she didn't have a good attitude. Everything wasn't ready until 709. This was the morning of April 13, 2019.

Exceptional

Liked: Night shift gentleman was kind and charged my iPhone for me. Greatly appreciated

Very good

Ended up happy once we...

Liked: They were willing to switch buildings and rooms for us
Disliked: Our first room was in the outside building. Super dirty and the room was super dirty Exterior and interior

Good

Liked: How close it is to the marina and other places
Disliked: The staff and the front desk was nice but unavailable (think they were short staffed) or just really slow in processing check ins.

Okay

Liked: Bed was comfy
Disliked: Room never got cleaned, no one answered phone at front desk and not enough staff at breakfast trash overflowing and food ran out, no wifi

Enjoyed it, would definitely recommend

Liked: Every staff member was very helpful and overall a very good experience
Disliked: A little noisy

We stayed here twice in...

Liked: Breakfast was good. Nice variety. Shuttle to carriage ride.
Disliked: Commode had stool in it. Registration was slow. Did have a new system starting. Mix up on shuttle schedule. Room door didn?t work well.