My overall stay was very good. I was a little nervous about staying in a room with an outside door. Hotel was unable to accommodate me otherwise. I was the last room facing the highway. With that in mind, getting back later from the theatre my key card would sporadically not function. Luckily it did work that night. Good visit; breakfast satisfactory.

Liked: Room was very comfortable.
Disliked: Key was not working.

Excellent stay; nice location; very helpful staff. Came down for the Charleston Marathon.

Initial room was unclean. Dirty; urine on commode; dusty. Dogs barking incessantly. Front desk clerk was less than excited to help us out, although eventually she did give us another room. That room reaked of cigarettes but was the only room left for the night. It too was dusty and dirty but at least there no urine on the commode.

Liked: Location.

Issues occurred but management and...

Liked: Location was perfect and the breakfast selection was better than expected. The room size was perfect.
Disliked: This hotel was chosen because of the shuttle available and parking for cruise passengers. It was obvious this location wasn?t prepared for the number of guest expected to benefit from these perks. Also the information communicated by the front desk over the phone and in person was not consistent. Over the phone, the front desk staff member said the shuttle was available until midnight on Friday and Saturday so plans where made to go explore downtown Charleston. At check in, I asked the front desk about the shuttle and I was told it only runs until 6pm.

Good

Liked: The breakfast was ok
Disliked: They need to work on their shuttles to the cruise port, it was a mess

Exceptional

Liked: Bed was like a cloud.

Location was great.

Liked: Location
Disliked: Room was not clean. Bedding was not clean. Beds were small not queen size

Good

Nice area

Liked: Nice location
Disliked: We were next to the elevator it was noisy

Pleasant trip and accommodations

Liked: Breakfast was awesome
Disliked: Nothing

Comfy beds, and super location.

Liked: the location was great. And the person that receive me that day (I don't remember her name because I'm soo was tired) but she attended me excellent. The room was great, big and we can accommodate my family very well. The room seems clean and smells good too.
Disliked: Only I have 2 concern... - I'm worried because when we go to give a bath to my little girl, I notice the bathtub has mold. - I which the breakfast have the same time end as of Saturday and Sunday.

Average hotel but too expensive...

Liked: The staff was very friendly and courteous.
Disliked: One of the beds did not have a mattress pad. Also, the two face towels in the bathroom had what looked like pink lipstick on them making wonder if they were clean... I did not use them. Lastly, the air conditioner in our room was very loud and ran continuously through the night making it difficult to sleep.