La Quinta Inn & Suites by Wyndham Williamsburg Historic Area

Very good

Good

Liked: The room was clean
Disliked: The front desk staff was rude at check-in

My stay was okay, just...

Liked: The breakfast room was nice. The table we sat at was not clean .
Disliked: The toilet in our original bathroom leaked all over the bathroom. We were given the choice of extra towels to absorb the water or move to another room. I didn’t like the idea of my grandchildren walking in toilet water so we accepted the room change.I didn’t like that the pool water was green so the boys couldn’t enjoy a swim .

Passable

Never again!!

Liked: The bed and pillows were comfortable.
Disliked: Where do I begin.1. During check-in one of the male employees was in the woman's bathroom. There was no sign that warned people he was in there, he wasn't visibly cleaning and when my daughter walked into the bathroom he was laying his head down on the sink. My daughter who is in her early 20's and empathetic tried talking to him because she was concerned there was a medical emergency but he just stared at her (possibly a language barrier). She really needed to use the bathroom since we were from out of state and he just stood there. So, she walked out and after a minute he left. I am not sure what was going on and she didn't tell me what happened until we left the check-in building. I am glad it was my older daughter and not a child who went in.2. The building where the rooms are, smelled like mold/mildew. The walls looked like they had water damage. The elevator had floor damage and a puddle of water on it. The elevator smelled horrible. 3. Our room looked clean but the picture in the bathroom had black mold in it like it had been collecting moisture for a while in the frame. There was no ventilation in the bathroom. When we turned the a/c on the unit smelled and my daughter and I who has asthma went into a coughing fit.4. There were no wash clothes. We had towels, 2 large towels and 2 hand towels but no wash clothes.5. The curtains on the one side were broken and missing one part.

Bad

Exceptional

Liked: Clean, Good breakfast 🥞🍳,Great People, everything was good,?!

Amazing stay, will return!

Liked: Room was great, breakfast was awesome, staff was amazing! Location was perfect, less than 5 minutes from Colonial Williamsburg, very near Jamestown Settlement and Busch Gardens! Will saty here again!!
Disliked: Only one working elevator, hotle looks to be under some sort of slow renovation, slamming side door was annoying but otherwise very nice place.

Good

Liked: I liked How Friendly the staff was
Disliked: The bed comforter and shower curtains weren't clean