La Quinta Inn & Suites by Wyndham Seattle-Federal Way

Very nice stay; bed was nice and comfortable and the room was clean and breakfast was great with lots of choices. Staff was great!

Liked: The staff was very friendly; bed was comfortable; room was clean.
Disliked: I think you need more parking spaces - were only 2 left and got back at 10:30pm (unless we didn't see that there were extra somewhere).

This is an annual trip...

Liked: We didn't have the breakfast this time. Location of the hotel was good, we liked the security detail outside. Hotel staff was very nice and helpful.
Disliked: Nothing comes to mind.

Very good

Very happy with arrangements. We...

Liked: Banquet Rooms, breakfast, location and excellent communication with staff.

Superb

Would never stay there again....

Disliked: The staff was not well educated on their services or policies. The room wasn't cleaned, the beds weren't remade, garbages weren't emptied and towels weren't restocked when we went out for the day. The house keepers were extremely loud and yelling down the hallways and slamming doors VERY early in the morning.

Bad

Liked: The hotel charged more than what I was priced on booking.com. Also, When I called to talk to someone about ESA accommodation before booking, I was told that would be fine and was later charged a pet fee and told they don't honor ESA. The pool was closed to anyone who wasn't part of a school trip, the remote to the TV was missing, and the replacement batteries were dead. The front desk said they wouldn't have batteries until the next day, and I still had to wait until the next evening to get the batteries. Our room was not cleaned, and sheets were not changed either of the days we stayed. I had to request new sheets and change them myself. The new bedding had some kind of black substance stuck to it. The toilet lid was broken, and the ceiling above the shower was peeling. Unwelcoming and very unprofessional experience.

Very pleased overall!

Liked: Location was excellent, all necessities near by. Having breakfast every morning is a great start to our day.
Disliked: No complaints.

Very good

Good