Name: La Quinta Inn & Suites by Wyndham Richmond-Chesterfield
Address: 1301 Huguenot Rd, Richmond, VA
Telephone: (888) 420-1655

Poor

Liked: Rooms smelled like smoke. Sink didn't work. Overall cleanliness lacking. Very loud. Lots of kids running the hall. People smoking outside. Felt mildly unsafe.
Disliked: Poor facilities

Our family had a great...

Liked: Breakfast was very good. The preparer did very well with making sure guests were fed.
Disliked: Would have loved a pool to match the beautiful accommodations.

I will never stay there...

Liked: Proximity to my doctor for surgery.It was conveniently located to everything.
Disliked: ANTS! They were in our room. MARIJUANA! The smell was constant.UNSAVORY! People hung around in the parking lot.EXTRA CHARGE! Pet fee of $40 that wasn't on the website.DIRTY! Unclean carpet, walls, sinks, chairs, etc....RACIAL! The check in clerk made slang comments because my husband had a hundred dollar bill on a " Monday".THE WATER! Notified it would be cut off from 9am to1pm and that's absolutely unacceptable.MORE RUDE STAFF! Man in wheelchair behind the desk made us feel unwelcome because we had our dog with us. That's the only reason I chose this hotel.**MY FIRST AND LAST TIME STAYING THERE**

Overall rating of 6.0 would...

Liked: Location, breakfast was OK, relatively clean for dog friendly.
Disliked: Waited 20 minutes at the counter for clerk. He was completely dismissive and unapologetic. Seemed to even have contempt that I was annoying him despite my being polite and understanding. In-laws were in room next door. They paid for a king with a sofa bed. No sofa bed and the clerk simply dismissed their request for a correction.

Bad

Liked: Disrespectful staff members lying for supervisor
Disliked: I working did something really badly to me and I reported her to hallelu and and another supervisor they told me the fired her when I visit again i saw the same woman Saturday and Sunday doing breakfast