Name: La Quinta Inn & Suites by Wyndham Phoenix Sky Harbor Airport
Address: 911 South 48th Street, Tempe, AZ
Telephone: (888) 420-1644

Exceptional

Liked: Great place excellent location great staff.
Disliked: A little exepensive.

Will not come back

Liked: Airport close, decent breakfast. AC worked well
Disliked: Someone was occupying our room when we opened the door, Hot water handle in shower broken. Stopper in bathroom sink not functioning. Communication not great.

We stayed here because it...

Liked: The location and staff
Disliked: The agent and condition. Feet were dirty, after walking across the carpet. The sheet sheets on the bed with the wrong size. Icemaker on our floor, not working and had to go clear back down to the lobby. No snack vending on our floor as promised.

STAY AWAY FROM HERE

Liked: Nothing
Disliked: Where do you start. Staff wasn't really friendly. Asked for shuttle to airport didn't start till 8am even though website stated 5am. Room door didn't lock it had chain for a lock. Should have been out first clue. Asked for pool towels said they didn't have any at the time but would bring them. Never showed up. Room floor was dirty. Kid took shower and after they walked around in socks, floor was soo dirty turn the bottoms black! After a long day of driving and unwinding at the pool which wasn't great get ready to get into bed and there was hairs in the bed and not ours. At this time it was 11pm and had to get up early to caught a flight. We all slept in one full bed that was a least the cleanest out of the 2. So no sleep really. 3 people in a full bed. I will never stay there again. I would pay a little more to go to cleaner hotel. This place sure has ran down since the last time I stayed there. I will be staying at another hotel. Don't waste your money go somewhere else. Then we I checked out told them and the staff was like oh well not my problem.

Exceptional

Liked: I love this motel I have no complaints about it.it the best
Disliked: No complaints.love everything about it

It was a very disappointing...

Liked: The staff were friendly. Other than that we didn’t enjoy staying at this LaQuinta. We’ll be much less likely to choose to stay at a LaQuinta in the future.
Disliked: The property was dingy and dated. Our room was dark and uninviting. I couldn’t wait to leave.

Bad

Disliked: Shower didn't work

Passable

It was disappointing. Ill consider...

Disliked: The King room reserved was not ready at 4pm. The replacement room was disappointing. The bathroom door was ready to fall off the hinges. There were no working Ice machines on any floor.

The stay was okay but...

Liked: The bed was comfortable by sheets needed to be more cleaner the bathroom had a lot of room.
Disliked: Our first room had a blood stain on the closet door and the cabinet in the middle of the beds had a roach on it so i request to change our room then there was a homeless lady try to use a key to get into our room my kids said she stood at the door for a long time and kept walking by. I had to request for security to check on our room while we were gone. The breakfast was very little as well the ice machines were not working.