La Quinta Inn & Suites by Wyndham Orlando Airport West

Terrible. Avoid if possible.

Liked: Nothing
Disliked: Hi, I’d like to file a formal complaint about my stay at La Quinta Inn by Wyndham Orlando Airport West.The room was in awful condition:•Mold on the ceiling•Food in the bed•A piece of gum on top of the bed•Trash and thick dust behind and under the bed•Bathroom and shower were in terrible condition•No hand soap, just a tiny bar of shower soap•Everything was dirty and unsanitary•Staff was rude and refused to accept my valid MasterCardThis stay was unacceptable. I’m requesting a full refund and a voucher or credit for the inconvenience. I have photo evidence if needed. Please help resolve this ASAP.

Bad

Would not recommend

Liked: Nothing.
Disliked: The room was dark and damp, there was stains on the bedding which was also damp, spilled liquid over doors that hadn’t been wiped stains on the toilet and bath, open toiletries on arrival, mould all over the bathroom. Pubic hairs on the toilet seat dirt and dust everywhere

Very poor

Bad

Disliked: The hotel urgently needs renovation. The carpet has a horrible smell. The bathroom was full of disgusting black mold. I couldn't sleep well. I have rhinitis and it was very bad because of the dirty, dusty carpet. The breakfast is a joke.

Exceptional

Superb

Pleasant

Bad