La Quinta Inn & Suites by Wyndham Cleveland Airport West

Passable

Liked: Easy access on and off the freeway. Walking distance to shopping. The room walls were fairly well insulated as there were lots of kids there and we didn't hear much inside our room.
Disliked: Our reservation was for a double bedroom. When we arrived, it had been switched to a king. I had received a call asking if I wanted to switch. I tried to return the call 3 times not getting hold of anyone who knew what I was talking about. When we arrived, we requested that the room be switched back as we were a mother and son, not a married couple. We were switched to a double room without question. Both beds in the new room had mattresses that were sunken in. You could feel the springs poking through and they squeaked with every movement. There was only a sheer curtain on the window, nothing to block out light. The bathroom floor was dirty and all the fixtures had been torn off in the bathroom i.e. the hook on the back of the door, the soap holder in the shower, and the toilet paper holder were all missing. I have stayed at La Quinta Inns before. This one was disappointing.

Passable

Disliked: Not clear on the website that the shuttle didn’t run 24/7. Or that you had to pay for parking

Never again

Liked: Nothing didn’t get to stay here when I walked in the facility a day prior to the day they switched my booking day to the facility was very dirty !
Disliked: Very dirty very rude

Disappointing

Exceptional

Good

Liked: Roim and beds, pet friendly
Disliked: No bath towels, only hand and wash towels.

Good

Superb

Liked: Well kept and clean. Good central location
Disliked: The rooms were a bit small

It’s a great stay for...

Liked: Location only
Disliked: Not clean, old, rooms smelled, mattress sank in, holes in the comforter, smoke alarm ripped off the wall, bathroom sink didn’t haves stopper in it and it was gross and smelled like sewage, bathtub rusted and the tiles were spray painted. People were slamming doors all night. The security doors weren’t functional and there were wanderers from outside roaming the halls which wasn’t safe for guests.