Name: La Quinta Inn & Suites by Wyndham New Orleans Airport
Address: 2610 Williams Boulevard, Kenner, LA
Telephone: (888) 406-7656

La Quinta Inn & Suites by Wyndham New Orleans Airport Guest Reviews

Overall Average Score:

Okay (2.8 out of 5)

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I would not start at...

Liked: They ran out of breakfast items after being open for an hour
Disliked: The room has built-up dust on a/c fan. The paint was peeling in the room. The room had a mold and musty odor to it.

Never again will we stay...

Liked: It was basic.
Disliked: On the app it said they have shuttle to the airport when actually they don’t. Lights went out, someone was stuck in the elevator, instead ofCalling the fire department first, they wanted to wait to see what their boss was going to say and the elevator company. Left the man in the elevator trapped for almost an hour. The lady that works the front desk seems a little incompetent. To say she might be slow is an understatement. They began painting rooms next door to mines, instead of being courteous and giving me a head up, all the fumes can in our room and I had to go downstairs to complain. When it comes to towels and wash clothes be prepared to go downstairs because they surely aren’t bringing them.

Buyer beware.

Liked: Close to airport
Disliked: I paid in advance, but Booking did not disclose that you have to pay 12.00 a night to park. Three people ahead of me had the same issue, and all complained. Turned the light on in the poorly cleaned bathroom and had to kill a couple of roaches. No wash rags. T.V. so blurry it wasn't worth trying to watch.

Good

Very good

Passable

I was out on hold...

Liked: The area is the only good part
Disliked: Almost everything

I was disappointed, the carpet...

Liked: Breakfast was good
Disliked: There was no soap in the room and the front desk didn't have access to the room the soap was stored in. I was unable to shower until I went to the store and bought my own soap and shampoo.

Very poor

Liked: Near airport
Disliked: They said they had a pool, I took pictures.. it is green and nasty

Bad

Liked: The staff that they had there were not helpful they all had attitudes i had to clean my own room told them about bathroom light went out maintenance did not show up pool was not working was not told that when I booked it I would never go there again they had 4 more other people that complained also but I'm the only one said something the gentleman at the front office told me they were not a friendly hotel so I put in my complained
Disliked: I noted I the top nothing I liked poor service