La Quinta Inn & Suites by Wyndham Katy

Nice

Liked: Location

Nice, calm environment, neat hotel...

Liked: Hotel is still new and great condition
Disliked: NA

Exceptional

Liked: Very Clean, Very Nice! Great breakfast!
Disliked: N/A

Very good

Great location across from Katy...

Liked: Pros:•Convenient location directly across from Katy Mills Mall.•Breakfast offered a good variety and quality options.•Rooms were clean, spacious, and well-maintained.
Disliked: Cons:•Alarm clocks in both rooms were pre-set to go off at 6:00 a.m., which caused an unwanted wake-up. This happened in both my room and my brother’s, suggesting it’s not an isolated issue.•Major concern: Housekeeping entered our room before the 11:00 a.m. checkout time—at 9:45 a.m.—without knocking, while we were still inside.•Housekeeping returned again at 10:20 a.m. and knocked. After my husband reminded them that checkout is at 11:00 a.m., they continued to argue and mock him. Extremely unprofessional behavior from the housekeeping staff.

Exceptional

Hotel was clean and comfortable...

Liked: Location was perfect. Walking distance to the mall. Breakfast in the mornings.
Disliked: Pool could have been heated a little.

Exceptional

I would not return back...

Liked: To be honest I expect that hotel in Wyndham chain should be better.
Disliked: We have changed the room, as first one had a smell of doggy poops and pips and it seemed as we are staying in a motel.in a second room the mattress had a smell I suppose dog’s pips. Administrator told they would not change the mattress. Also, 4 days we had same breakfast, even one ingredient was not changes. On a third day my children just denied to eat the breakfast.