Name: La Quinta Inn & Suites by Wyndham Kansas City North
Address: 2214 Taney Street, Kansas City, MO
Telephone: (888) 420-1643

Disliked: Dirty; terrible animal pee smell.

Terrible experience. The front desk had no idea what they were doing and TWICE they gave us rooms that were already occupied by people.

Liked: The pillows.
Disliked: All of it.

The staff was super nice and the bed was comfortable. Definitely worth the price for the location to all the activities.

I would not stay there again.

Liked: Nice staff.
Disliked: Not a very good breakfast; rooms are old and the place smells of smoke.

Very poor

This guest did not leave comments about this hotel.

I wish had spent an...

Liked: The staff were fine
Disliked: The rooms were dirty and poorly upkept. The place looked like it was under renovation both times we stayed there, but there were no signs of anything being completed or worked on. Dog food on the floor, the floor was not flat so the mini-fridge door couldn't open unless you tilted it back, they couldn't even be bothered to line the pictures up on the wall. The bathroom door was covered in all sorts of stains. The door was skewed so ot couldn't close or open without a lot of extra work. It smeeled like they tried to cover the scent of dogs and cigarettes by spraying perfume on the walls. Finally the "continental breakfast" was insulting, just a couple of packages of oatmeal and muffins thrown out, a thing of coffee and juice, and a pancake machine that didn't make pancakes even with a full bag of mix.

Good

Liked: It was close to eating places and checking in was great
Disliked: The bathrooms wasn't up to par definitely need a upgrade and need bigger trash bags and fix the some of the doors that dont close all the way

Prefect for our visit. Saved...

Liked: Price
Disliked: Could not take a bath in the tub. No drain plug.

Liked: NOTHING!!!
Disliked: Everything!!!

It was great. Good price....

Exceptional

Liked: The Staff at this Hotel makes the stay….I could afford hotels that have a lot more amenities but the staff at this location are incredibly kind!!! The BEST EMPLOYEES!!!

We enjoyed our stay!

Liked: The hotel smelled so inviting especially in the foyer and elevator
Disliked: Second day there was no pancakes or coffee availabile

Very disappointing.

Liked: Location was the ONLY plus in this experience.
Disliked: I didn’t expect an “Intercontinental experience” but this stay was BELOW subpar. Very disappointing. The hotel industry overall has plummeted in quality and service. This place was the epitome of what a bad hotel is and has become. This new shift in ownership/management is to a group of individuals that has limited to no knowledge of what quality customer service or friendliness to a paying patron is. There were NO smiles, flat monotone responses and a cold welcome. There was deposit upon check-in, even for credit card holders, of $200, which is not made clear when booking. So to a unknowing, unprepared traveler, that would be a huge inconvenience. In addition, check out is at 11am with a $25 per hour extended check out policy in which my group was charged for leaving the room at 11:05-11:10 even though housekeeping entered the room to clean while we were still in preparation to leave. These new owners are greedy and lack knowledge or seemingly the ability to provide good service. The Wyndham group needs to be aware that this will be their downfall and if this continues they will completely go under especially with other options wonderful for boarding for travelers. We will NEVER choose to patronize this hotel again. I hope this review is taken seriously and taken into careful consideration by management and the owners.